Position: EMI Executive (Premium Job)

Target Sales Achievement:

Develop strategies to achieve sales targets for installment plans.

Collaborate with the sales desk to promote EMI options to customers.

Monitor market trends and competitor strategies to enhance sales performance.

Target Collection Achievement:

Implement collection strategies to ensure timely payment of installments.

Track and recover outstanding amounts. Analyze collection data to identify areas for improvement and implement corrective measures.

EMI Processing:

Oversee the processing of installment plans, including documentation and approvals.

Ensure accuracy and compliance with regulatory requirements throughout the process.

Streamline EMI procedures to enhance efficiency and customer satisfaction.

Observation, Collection, Marketing (OCM):

Conduct market research to identify potential customers and target segments.

Develop marketing campaigns to promote EMI options and increase customer engagement.

Analyze customer feedback and market insights to refine marketing strategies.

Front Desk & Customer Service Desk:

Provide assistance to customers regarding EMI options and queries.

Address customer concerns and provide solutions in a timely manner.

Maintain a professional and welcoming atmosphere at the front desk.

Risk Analysis & Credit Desk:

Assess the creditworthiness of customers applying for installment plans.

Conduct risk analysis to mitigate potential defaults and losses.

Collaborate with the credit desk to establish credit limits and terms.

Bad Debt Recovery:

Implement strategies for recovering overdue installments and minimizing bad debt.

Coordinate with the Seniors &  team to initiate recovery actions.

Monitor and analyze bad debt trends to prevent future occurrences.