Customer Retention Executive
- No. of Openings 4
- Category Business Firm
- Location Bagmati Province, Lalitpur District
- Job Level Mid Level
- Job Type Contract
- Salary Nrs. Negotiable Monthly
- Education Level Intermediate (+2)
- Desired Candidate Both(Female, Male)
- Experience Fresher
- Expiry date Mar 27, 2026 (2 days left)
Job Description
Position: Customer Retention Executive
Job Level: Entry
Number of Vacancy: 4
Qualification: SLC Passed/ +2 Completed
Experience: Freshers are encouraged to apply
Contract of Employment: Full-time
Working Hours: 9:30AM – 5:30PM
Job Location: Jawlakhel
Skills and Knowledge:
Strong communication and interpersonal skills
Good problem-solving and conflict resolution abilities
Basic computer knowledge (MS Office, CRM tools)
Ability to work in a fast-paced environment
Prior experience in customer service will be an added advantage
Job Duties & Responsibilities:
Ensure customer retention through proactive engagement and relationship management
Follow up with customers for service renewal and device recovery
Provide accurate information regarding products and services
Address customer inquiries, concerns, and complaints efficiently
Coordinate with internal teams to resolve customer issues in a timely manner
Application Deadline: 2026-03-27
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