Sales Coordinator

• Take ownership of building, maintaining, and expanding customer relationships and with other key stakeholders, ensuring high customer satisfaction.

• Develop and expand business in the related account to continuously generate revenue and enhance the profitability of the company.

• Sales operation of the account by creating business opportunities, delivering E2E and Lead-to-Cash

• Exceed the KPI given for the account.

• Handle marketing promotion activities, e.g., connecting presentations, organizing business activities, and supporting brand building, and maintaining the level of customer satisfaction.

• Resolve the business-related issues, suitable solution resolution and coordination with the Customer till closure.

• Collect and understand Market information analysis, and reporting to the Management.

• Support and coordinate with different internal departments, e.g., marketing, project, etc. teams to make the solution acceptable to the customer.

• Government Bidding process, contract negotiation, project implementation, and commercial collection.

• Customer issue resolution and coordination till closure.

• Customer/Competitor/Market information, analysis,s and reporting.

• Provide essential administrative and operational support to the sales team and maintain customer relationships.

• Act as a liaison between customers and the sales team, responding to inquiries, resolving issues, and ensuring a high level of customer satisfaction through effective communication and problem-solving.

• Generate and maintain sales reports, including sales forecasts, pipeline analysis, and performance metrics.

• Use data analysis to provide insights to the sales team and management for informed decision-making.

Requirements:

• Bachelors Degree in Electronics, Communication preferred or related field.

• Minimum of 3-5 years of experience in the sales.

• Experience in telecommunication / Internet Service Provider/ IT or other tech sector shall be highly preferred.