Recovery Officer
- No. of Openings 1
- Industry Other
- Category Other
- Location Kathmandu District
- Job Level Mid Level
- Salary Nrs. Negotiable Monthly
- Education Level Bachelors
- Desired Candidate Both(Female, Male)
- Experience 3 + years
- Expiry date Nov 30, 2023 (Expired)
- Skills Management , Communication skills, Time Management, Planning
Job Description
Debt Recovery: Proactively contact customers with overdue payments and negotiate repayment plans or settlements to recover outstanding debts.
Account Monitoring: Regularly review customer accounts to identify delinquent accounts and take appropriate action to initiate recovery procedures.
Documentation: Maintain accurate and up-to-date records of all communication and actions taken in the debt recovery process.
Customer Communication: Communicate with customers professionally and respectfully to discuss their outstanding debts and provide necessary information on repayment options.
Investigation: Investigate the reasons behind overdue payments and provide insights to improve collections strategies and policies.
Legal Compliance: Ensure that all debt recovery practices adhere to legal requirements and company policies.
Reporting: Prepare regular reports on the status of outstanding debts and recovery efforts, and provide updates to the management team.
Job Specification
- Bachelor's degree in Finance, Accounting, Business, or a related field.
- Proven experience in debt recovery, preferably in the construction or automobile distribution industry.
- Strong negotiation and communication skills.
- Ability to work with sensitive and confidential information.
- Detail-oriented and highly organized.
- Familiarity with relevant legal and regulatory requirements.
- Proficiency in using debt recovery software and tools is a plus.
