Position: Database Engineer-Services (Night Shift) (Recent Job)
- No. of Openings 2
- Category IT&Telecommunication
- Job Location 1
- Job Level Entry Level
- Job Type Part Time
- Salary Negotiable
- Education Level Bachelors
- Experience 1 + year
- Expiry date Jul 25, 2021 (Expired)
Job Description
- Communicating with clients and working on the client requirements
- Working on the tickets raised by the clients and escalating them to the concerned team if it could not be resolved in the meantime
- Actively communicating with the team in the US
- Work closely with the Team Leader, Business Analyst, and Product Owner for understanding the functional and system requirements
- Analyze and resolve technical and application problems
- Create reports and write programs to test and analyze the database
- Maintains client confidence and protects operations by keeping information confidential
- Demonstrate ability to work independently with minimal supervision
- Provide support for queries by troubleshooting and responding to user requests and questions, researching, and correcting systems problems, and following up with the end-users to ensure satisfactory resolution of systems-related issues
- Identify areas for improvement and offers suggestions to improve efficiency and productivity
- Others as required
Job Specification
- Must have passed or running Bachelor’s degree in any IT related field with good knowledge and 1-year experience in Microsoft SQL Server
- Candidates with previous experience in night support in a software company are highly preferred
- Must have exceptional customer service skills
- Provide the first level of support for any Software related issues
- Must have excellent verbal and written communications skills, and the ability to multi-task, prioritize, and manage time effectively
This job has been expired
on 2021-07-25
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