The Payment Specialist is responsible for handling day-to-day payment operations, including processing deposits and withdrawals, monitoring transaction flows, and ensuring players enjoy a smooth and secure payment experience. This role requires strong attention to detail, problem-solving skills, and the ability to work closely with both internal teams and external payment provider
Key Responsibilities
Process and review customer deposits, withdrawals, and refunds in a timely and accurate manner.
Monitor pending and failed transactions, resolving issues in coordination with payment service providers.
Support customers and the Customer Service team with payment-related inquiries.
Perform daily reconciliation of payment transactions against PSP reports.
Assist with the testing and integration of new payment methods.
Job Specification
Previous experience in payments, banking, finance, or customer support (iGaming experience preferred).
Strong analytical skills and attention to detail.
Good knowledge of online payment methods (cards, e-wallets, bank transfers, crypto is a plus).
Ability to handle confidential information with integrity.
Strong communication skills in English
Proficiency in MS Excel and payment system tools.
The Payment Specialist is responsible for handling day-to-day payment operations, including processing deposits and withdrawals, monitoring transaction flows, and ensuring players enjoy a smooth and secure payment experience. This role requires strong attention to detail, problem-solving skills, and the ability to work closely with both internal teams and external payment provider
Key Responsibilities
Process and review customer deposits, withdrawals, and refunds in a timely and accurate manner.
Monitor pending and failed transactions, resolving issues in coordination with payment service providers.
Support customers and the Customer Service team with payment-related inquiries.
Perform daily reconciliation of payment transactions against PSP reports.
Assist with the testing and integration of new payment methods.
Previous experience in payments, banking, finance, or customer support (iGaming experience preferred).
Strong analytical skills and attention to detail.
Good knowledge of online payment methods (cards, e-wallets, bank transfers, crypto is a plus).
Ability to handle confidential information with integrity.
Strong communication skills in English
Proficiency in MS Excel and payment system tools.
This job has been expired on 2025-09-23
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