Receptionist

Stark International Education Consultancy is looking for a friendly, organized, and customer-focused Receptionist to join our team. The ideal candidate will be the first point of contact for students and visitors, ensuring a welcoming experience while handling front desk operations efficiently. This role requires excellent communication skills, professionalism, and the ability to manage multiple administrative tasks in a fast-paced environment.

Key Responsibilities

• Welcome and assist students, parents, and visitors professionally.
• Handle incoming phone calls, emails, and social media inquiries.
• Schedule appointments and maintain student records accurately.
• Provide accurate information about the consultancy's services and study destinations.
• Coordinate with counselors and other team members to ensure smooth daily operations.
• Manage front desk activities and maintain a clean and organized reception area.
• Perform general administrative and office support tasks.
• Assist with documentation and other office-related duties as assigned.

• Bachelor's degree preferred (or currently pursuing a bachelor's degree).
• Excellent verbal and written communication skills in English and Nepali.
• Good computer proficiency, including MS Office, Email, and Internet.
• Friendly, professional, and customer-oriented personality.
• Strong organizational, multitasking, and interpersonal skills.
• Ability to work independently as well as within a team.
• Previous experience in an education consultancy, front desk, or customer service role will be an advantage but is not mandatory.

Preferred Skills

• Strong customer service and communication abilities.
• Professional appearance and positive attitude.
• Time management and attention to detail.
• Ability to handle inquiries and resolve basic customer concerns efficiently.

Benefits

• Attractive salary (Negotiable based on experience)
• Professional and friendly work environment
• Career growth opportunities
• Training and skill development