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Room Division Supervisor - Chumlingtar
- No. of Openings 1
- Industry Hospitality
- Category Hospitality
- Location Chumlingtar, Ichchhakamana, Chitwan District
- Job Level Mid Level
- Salary NRS (25K-30K) Monthly
- Education Level Bachelors
- Desired Candidate Both(Female, Male)
- Experience 3 + years
- Expiry date Jun 28, 2024 (Expired)
- Vehicle License No
- Skills Guest service, Front Desk Operations, Guest Relations, Guest Retention, Housekeeping, MS Office, Room
Job Description
- Supervise the daily operations of the room division department, including front desk, housekeeping and guest services.
- Coordinate and assign tasks to room division staff to ensure efficient operations and excellent guest service.
- Monitor and maintain room inventory and availability
- Train and mentor room division staff on company policies, procedures, and service standards.
- Assist with guest complaints and concerns, working to resolve issues in a timely and satisfactory manner.
- Conduct regular inspections of guest rooms and public areas to ensure cleanliness, maintenance, and compliance with brand standards.
- Monitoring expenses and revenue performance.
- Develop and implement strategies to enhance guest satisfaction, loyalty, and retention.
- Stay current on industry trends and competitor activities to inform decision-making and improve department performance.
Job Specification
- Knowledge of hotel operations, including front desk procedures, housekeeping, and maintenance
- Strong leadership skills and ability to effectively manage a team
- Problem-solving skills to address any issues or challenges that may arise in the room division department
- Ability to multitask and prioritize tasks effectively in a fast-paced environment
- Proficiency in computer systems and hotel management software
About Company
Siddhartha Business Group of Hospitality started with a modest fast food outlet in Tikapur Municipality in Kailali district on 5 February 1998. The growing popularity of the fast food stall eventually transformed into a multi-facility business hotel named Siddhartha Guest House in 1999. With hard work and team spirit, we now have more than 13 hotels, resorts and restaurants across the nation. Today SGBH has surpassed its services from fooding and lodging under its own banner to establish itself as a prominent hospitality enterprise and have established businesses in hospitality education, hospitality education, hospitality trade, travel and tours, cafes and agriculture. Every member of the SGBH family have relentlessly worked for years to make us what we are today.
