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Room Division Supervisor - Chumlingtar

Full Time

Siddhartha Business Group of Hospitality

Chumlingtar, Ichchhakamana, Chitwan District Hospitality Jun 28, 2024 (Expired)

Salary

Nrs. 25K-30K Monthly

This job has been expired on 2024-06-28

Job Overview

Openings 1

Industry Hospitality

Category Hospitality

Job Level Mid Level

Job Type Full Time

Salary Nrs. 25K-30K Monthly

Education Bachelors

Experience 3 + years

Gender Both

Required Skills

Guest service Front Desk Operations Guest Relations Guest Retention Housekeeping MS Office Room

Job Description

Supervise the daily operations of the room division department, including front desk, housekeeping and guest services.
Coordinate and assign tasks to room division staff to ensure efficient operations and excellent guest service.
Monitor and maintain room inventory and availability
Train and mentor room division staff on company policies, procedures, and service standards.
Assist with guest complaints and concerns, working to resolve issues in a timely and satisfactory manner.
Conduct regular inspections of guest rooms and public areas to ensure cleanliness, maintenance, and compliance with brand standards.
Monitoring expenses and revenue performance.
Develop and implement strategies to enhance guest satisfaction, loyalty, and retention.
Stay current on industry trends and competitor activities to inform decision-making and improve department performance.

Job Specification

Knowledge of hotel operations, including front desk procedures, housekeeping, and maintenance
Strong leadership skills and ability to effectively manage a team
Problem-solving skills to address any issues or challenges that may arise in the room division department
Ability to multitask and prioritize tasks effectively in a fast-paced environment
Proficiency in computer systems and hotel management software

Supervise the daily operations of the room division department, including front desk, housekeeping and guest services.
Coordinate and assign tasks to room division staff to ensure efficient operations and excellent guest service.
Monitor and maintain room inventory and availability
Train and mentor room division staff on company policies, procedures, and service standards.
Assist with guest complaints and concerns, working to resolve issues in a timely and satisfactory manner.
Conduct regular inspections of guest rooms and public areas to ensure cleanliness, maintenance, and compliance with brand standards.
Monitoring expenses and revenue performance.
Develop and implement strategies to enhance guest satisfaction, loyalty, and retention.
Stay current on industry trends and competitor activities to inform decision-making and improve department performance.

Knowledge of hotel operations, including front desk procedures, housekeeping, and maintenance
Strong leadership skills and ability to effectively manage a team
Problem-solving skills to address any issues or challenges that may arise in the room division department
Ability to multitask and prioritize tasks effectively in a fast-paced environment
Proficiency in computer systems and hotel management software

This job has been expired on 2024-06-28

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Siddhartha Business Group of Hospitality

Hospitality

Siddhartha Business Group of Hospitality started with a modest fast food outlet in Tikapur Municipality in Kailali district on 5 February 1998. The growing popularity of the fast food stall eventually transformed into a multi-facility business hotel named Siddhartha Guest House in 1999. With hard work and team spirit, we now have more than 13 hotels, resorts and restaurants across the nation. Today SGBH has surpassed its services from fooding and lodging under its own banner to establish itself as a prominent hospitality enterprise and have established businesses in hospitality education, hospitality education, hospitality trade, travel and tours, cafes and agriculture. Every member of the SGBH family have relentlessly worked for years to make us what we are today.