Sales Call Center Representative
Reputed ISP Company

Position: Sales Call Center Representative (Premium Job)

  • No. of Openings 12
  • Industry IT & Telecommunication
  • Category Client Relation/PR
  • Job Location Baluwatar, Kathmandu, Kathmandu District
  • Job Level Entry Level
  • Salary NRS (15k-20k) Monthly
  • Education Level Intermediate (+2)
  • Desired Candidate Both(Female, Male)
  • Experience Fresher
  • Expiry date May 24, 2024 (Expired)
  • Vehicle License No
  • Skills Sales and Marketing, Team Management, Computer skills, Communication skills, Problem solving skills
Job Description
  • Identifying Customer needs, clarify information, research every issue and provide solution or alternatives.
  • Meet personal/team qualitative and quantitative target
  • Must possess and be able to demonstrate strong influencing and closing skills.
  • Deal with clients via phone/mail/social media/SMS Receive inbound calls & reply to the concern clients and transfer the call to the other department if needed
  • Follow up lead prospects and convert them into confirmed bookings through outbound Calls
  • Re-gain our customer by following up on the suspended list.
  • Taking feedback from our existing subscribers regarding our services through outbound calls
  • Assist customers with any Sales issues with any services and escalate any un resolved issues to Team Leader (TL) appropriately.
  • Receive and disseminate accurate information
  • Problem escalates to relevant departments.
  • Perform duties as per Sales requirements
  • Build sustainable relationship and engage customers by taking extra miles
  • Interdepartmental co-ordination with proactive feed backs
  • Prepare daily sales report
  • Perform duties as per assigned by immediate Mentor, Supervisors and HOD
  • Build and maintain a positive working environment that attracts and retains high-quality staffs. Identifying Customer needs, clarify information, research every issue and provide solution or¬†alternatives.
Job Specification
  • At least intermediate degree completed¬†
  • Excellent communication skills both written and verbal
  • Must be self-motivated and target oriented
  • Must have an ability to work well in a team work environment
  • Must exhibit a positive and professional attitude, and pay attention to details
  • Knowledge of Ms. Excel
  • Must Have own Laptop.
This job has been expired on 2024-05-24
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About Company
we're your go-to Internet service provider for thriving businesses and discerning individuals. With a relentless dedication to excellence, we d...

we're your go-to Internet service provider for thriving businesses and discerning individuals. With a relentless dedication to excellence, we deliver blazing-fast speeds, unwavering reliability, and top-notch customer service as well as providing seamless connectivity in today's digital world. Trust us to keep you connected and satisfied as we embark on a journey of endless digital possibilities together!"

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