Position: Sales Call Center Representative (Premium Job)
- No. of Openings 12
- Industry IT & Telecommunication
- Category Client Relation/PR
- Job Location Baluwatar, Kathmandu, Kathmandu District
- Job Level Entry Level
- Salary NRS (15k-20k) Monthly
- Education Level Intermediate (+2)
- Desired Candidate Both(Female, Male)
- Experience Fresher
- Expiry date May 24, 2024 (3 days left)
- Vehicle License No
- Skills Sales and Marketing, Team Management, Computer skills, Communication skills, Problem solving skills
Job Description
- Identifying Customer needs, clarify information, research every issue and provide solution or alternatives.
- Meet personal/team qualitative and quantitative target
- Must possess and be able to demonstrate strong influencing and closing skills.
- Deal with clients via phone/mail/social media/SMS Receive inbound calls & reply to the concern clients and transfer the call to the other department if needed
- Follow up lead prospects and convert them into confirmed bookings through outbound Calls
- Re-gain our customer by following up on the suspended list.
- Taking feedback from our existing subscribers regarding our services through outbound calls
- Assist customers with any Sales issues with any services and escalate any un resolved issues to Team Leader (TL) appropriately.
- Receive and disseminate accurate information
- Problem escalates to relevant departments.
- Perform duties as per Sales requirements
- Build sustainable relationship and engage customers by taking extra miles
- Interdepartmental co-ordination with proactive feed backs
- Prepare daily sales report
- Perform duties as per assigned by immediate Mentor, Supervisors and HOD
- Build and maintain a positive working environment that attracts and retains high-quality staffs. Identifying Customer needs, clarify information, research every issue and provide solution or alternatives.
Job Specification
- At least intermediate degree completed
- Excellent communication skills both written and verbal
- Must be self-motivated and target oriented
- Must have an ability to work well in a team work environment
- Must exhibit a positive and professional attitude, and pay attention to details
- Knowledge of Ms. Excel
- Must Have own Laptop.
About Company
we're your go-to Internet service provider for thriving businesses and discerning individuals. With a relentless dedication to excellence, we d...
we're your go-to Internet service provider for thriving businesses and discerning individuals. With a relentless dedication to excellence, we deliver blazing-fast speeds, unwavering reliability, and top-notch customer service as well as providing seamless connectivity in today's digital world. Trust us to keep you connected and satisfied as we embark on a journey of endless digital possibilities together!"