Posted On : 2019-05-07 Days Left : Expired
Basic Information
Location : ‎Mahottari District
No of Vacancy : 3
Experience : Upto one year
Job Level : Mid Level
Job Type : Full Time
Salary : Negotiable /month
Educational Qualification : Bachelor in
Expiry date : 2019-05-17
Job Description
  • Deliver a high-quality client service and customer retention approach to managing client relationships to enhance product sales and new client growth targets
  • Handling queries of customers over the phone, through emails, or through online chat services on time with effective way
  • Respond to emails and letters from customers regarding queries, in a timely manner
  • Manage the professional relationship with customer
  • Coordinate with the back-end Customer Care team for seeking information on the issues faced and inform the customer on same Coordinate and follow-up with other internal Departments, if required, for obtaining relevant information for resolution of queries of customers.
  • Create and Manage the professional relationship with customer and corporate houses
Job Specification
  • Should have minimum Bachelor Degree
  • Must have excellent communication skills
  • Proven ability to manage a varied workload to achieve priorities and objectives
  • Excellent Command in English and Nepali (Speaking, Reading, Writing)
  • Microsoft Application Skills (Word, Excel, PPT, Internet)
  • Highly Skilled in Customer Services
  • Should have good knowledge and skill to deal with corporate houses.
  • Effective Teamworking Skills
  • Experience on Travel Company is preferred
  • Should be flexible in the rotation system of working days
  • Freshers may apply