Position: Team Lead- Customer Service (Call Center) (Hot Job)
- No. of Openings 5
- Industry IT & Telecommunication
- Category Telecommunication
- Job Location Lalitpur, Kathmandu
- Job Level Senior Level
- Salary NRS (30K-40K) Monthly
- Education Level Bachelors
- Desired Candidate Both(Female, Male)
- Experience 2 + years
- Expiry date Mar 31, 2024 (Expired)
- Vehicle License No
- Skills Team Management, Communication skills, Leadership, Customer Service, Continuous Learning, Commitment
Job Description
- Need to maintain regular training and updates as necessary.
- Experience of customer service governance.
- Understanding of customer service management obligations, requirements and dynamics.
- Ability to assist in customer service management and control.
- Leadership with ability to motivate a team.
- Responsibility to direct the team and staff.
- Assist with the responsibility for the customer services development, performance and maintenance within the organisation.
- Meet your targets and of the team as a whole.
- Contribute to training and development of the team.
- Achieve maximum profitability and growth in accordance with organisation plans.
Job Specification
- Experience in this type of job role of minimum 2 years.
- Should have technical skills and qualifications require to perform for this job role and should fit with applicable rules and regulations particularly of any professional body and with any law.
- Project management skills.
- Ability to work under pressure.
- Must have completed Bachelors.
This job has been expired
on 2024-03-31
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About Company
Prolink Tech Provides is a full-service outsourcing company, offering Chat Support BPO, Digital Marketing, Software Development, and related IT services ...
Prolink Tech Provides is a full-service outsourcing company, offering Chat Support BPO, Digital Marketing, Software Development, and related IT services for your business. Our mission is to drive technological innovation and operational excellence for our clients by leveraging top-tier talent, extensive industry knowledge, and unwavering dedication to meeting each customer's unique business needs.
We specialize in assisting Israeli, European, North American, and other global companies in developing their software products, managing chat support operations, implementing digital marketing strategies, and providing comprehensive IT solutions. Our teams, based in Nepal, are carefully assembled and managed to ensure rapid integration, cultural alignment, high productivity, and exceptional service quality.
