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About us

Roadhouse Cafe is a popular restaurant which specializes in wood-fired pizzas, coffee, variety of wines and selective world cuisine. When Roadhouse Cafe first opened in 1992 at the popular touristic spot Thamel, it focused on catering the tourist but now it as popular amongst the locals. In 20 years of service it has expanded its outlets in Pulchowk(2002), Bhatbhateni(2006) and now in Boudha (2013). Whether you go to Thamel and Bhatbhateni for shopping, have a business meeting at Pulchowk or go for a visit to Boudhanath, Roadhouse Cafe is here to serve you with the best quality food, service and above all a great dinning experience. As our slogan says "where the good time rolls", we wish you good times at the Roadhouse.

Posted On : 2019-11-24 Days Left : Expired
Basic Information
Location> : Kathmandu
No. of vacancy : 10
Experience : Minimum 1 year of work experience
Job category : Hospitality
Job Level : Entry Level
Job Type : Full Time
Salary : 14000+ month
Educational Qualification : +2 or equivalent
Expiry date : 2019-12-30
Job Description

ESSENTIAL FUNCTIONS:

 Job Tasks:

  • Deliver food orders to the kitchen and beverage orders to the bar.
  • Deliver food & beverages to the restaurant area as per guest’s order.
  • Assist in maintaining cleanliness of the restaurant areas.
  • Supply and replenish cutleries and glassware in the required stations.
  • Understand and carry out orders given by the Manager or Supervisor.
  • Advise guests on the choice of drinks including cocktails, wine, special brands etc.
  • Provide necessary information to guests about specific beverages.
  • Inform customers of promotions and reward systems.
  • Report to the Reporting Manager any complaints, disputes, queries, comments from guests.
  • Help monitor beverage consumption to ensure guests do not become too intoxicated.
  • Perform any other related ad hoc duties assigned by the Management.
Job Specification

Service Support:

  • Ensure efficient use and management of time.
  • Sign relevant forms.
  • Support the implementation of new policies and procedures issued by Management from time to time.
  • Exhibit a positive and involved team attitude to all and promote positive relations through an environment that encourages open communication, trust and mutual respect.
  • Perform all assigned duties efficiently, technically correct, follows Company policies, rules and regulations, requests of Superiors, adhere to procedures and achieve a high standard leading to company satisfaction.
  • Update oneself and follow security/fire/safety procedures according to Company’s rules and regulations.
  • Attend divisional/departmental meeting and training when requested.
  • Assist with other duties as determined by immediate superiors from time to time.
  • Contribute new ideas and offer feedback to Reporting Manager.
  • Assist in creating and maintaining a safe working environment.

 Key Challenges

  • Promote the company in a positive manner.
  • Deliver high quality, courteous and informative services.
  • Ensure the provision of service standards that develop and encourage repeat business.
  • Respond to customer complaints and refer to Reporting Manager if required.
  • Maintain focus and confidentiality.