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About us

Roadhouse Cafe is a popular restaurant which specializes in wood-fired pizzas, coffee, variety of wines and selective world cuisine. When Roadhouse Cafe first opened in 1992 at the popular touristic spot Thamel, it focused on catering the tourist but now it as popular amongst the locals. In 20 years of service it has expanded its outlets in Pulchowk(2002), Bhatbhateni(2006) and now in Boudha (2013). Whether you go to Thamel and Bhatbhateni for shopping, have a business meeting at Pulchowk or go for a visit to Boudhanath, Roadhouse Cafe is here to serve you with the best quality food, service and above all a great dinning experience. As our slogan says "where the good time rolls", we wish you good times at the Roadhouse.

Posted On : 2019-11-24 Days Left : Expired
Basic Information
Location : Kathmandu
No. of vacancy : 3
Experience : Minimum 4 years of work experience
Job category : Hospitality
Job Level : Senior Level
Job Type : Full Time
Salary : 17900+ month
Educational Qualification : Minimum +2
Expiry date : 2019-12-09
Job Description

ESSENTIAL FUNCTIONS:

 Job Tasks:

  • Present menu to guests, answer questions and make suggestions regarding food and beverage service.
  • Take order and to serve guests, presenting dishes prepared in the kitchen. Ensure that they are according to standards implemented by the management.
  • To take orders correctly and advise on cooking time.
  • Ensure the bar & restaurant areas maintain a comfortable atmosphere and ambiance including sound, lighting level and temperature.
  • Ensure full knowledge of bar equipment including how to use, clean and maintain it.
  • Check the preparation of bar for service. 
  • Advise guests on the choice of beverages.
  • Check proper par stock, maintain par stock and make store requisition for drinks/snacks.
  • Check and supervise the waiter / waitress does proper job on the station.
  • Supervise whether all the tables are laid properly including the service table with all the usual accessories.
  • Keep list of beverages and snacks menu up to date and be aware of items that are not available.
  • Observe the necessary standards of cleanliness, hygiene and safety in his/her work, glassware and cutlery, etc are absolutely clean when placed on the side station.
  • Note orders which are passed to the kitchen or bar for preparation.
  • Check the restaurant, terrace and bar are running smoothly and efficiently as per the standard set forth by the management.
  • Oversee beverage consumption to ensure guests do not become too intoxicated.
  • Check staff duty rosters and supervise the discipline, conduct and appearance is maintained. Put staff on overtime and control unwanted overtime.
  • Ensure that food and beverage personnel documents, corrective action forms, attendance forms etc are up to date and forwarded to the HR department.
  • Report to the F&B Manager any complaints, disputes, queries, comments from guests.
  • As instructed by management, ensure the observance of Hygiene, Safety precautions and high standard of service is practiced and followed or not.
  • Responsible for organizing, conducting and supervising on the job training.
  • Do all the necessary official correspondence in the absence of Manager.
  • Perform any other related ad hoc duties assigned by the Management.

 

Job Specification

Service Support:

  • Ensure efficient use and management of time.
  • Sign relevant forms.
  • Support the implementation of new policies and procedures issued by Management from time to time.
  • Exhibit a positive and involved team attitude to all and promote positive relations through an environment that encourages open communication, trust and mutual respect.
  • Perform all assigned duties efficiently, technically correct, follows Company policies, rules and regulations, requests of Superiors, adhere to procedures and achieve a high standard leading to company satisfaction.
  • Update oneself and follow security/fire/safety procedures according to Company’s rules and regulations.
  • Attend divisional/departmental meeting and training when requested.
  • Assist with other duties as determined by immediate superiors from time to time.
  • Contribute new ideas and offer feedback to Reporting Manager.
  • Assist in creating and maintaining a safe working environment.

Key Challenges

  • Promote the company in a positive manner.
  • Deliver high quality, courteous and informative services.
  • Ensure the provision of service standards that develop and encourage repeat business.
  • Respond to customer complaints and refer to Operation Manager if required.
  • Maintain focus and confidentiality.