Position: ITSR (Premium Job)
- No. of Openings 1
- Category Internet/Software
- Job Location 4
- Job Level Entry Level
- Salary Negotiable
- Education Level +2 or Bachelor running
- Experience Fresher can apply
- Expiry date Jun 27, 2018 (Expired)
Job Description
- Handle inbound Customer Service phone call
- Diagnose and resolve technical hardware and software issues involving Internet connectivity and more.
- Initiate required action for response to customer service requests and communicates the changes to appropriate personnel/branch/ departments.
- Prepare customer service summary reports, follow up and make scheduled call backs to customers where necessary
- Perform field visit to resolve the technical issues at the customer end when necessary.
Job Specification
- Intermediate or Bachelors running
- Freshers can apply
This job has been expired
on 2018-06-27
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About Company
WorldLink is the largest Internet Service Provider (ISP) in Nepal and one of the most prominent IT companies. Founded in September 1995 with the aim ...
WorldLink is the largest Internet Service Provider (ISP) in Nepal and one of the most prominent IT companies. Founded in September 1995 with the aim of providing Internet and IT services by its present Chairman and Managing Director, Dileep Agrawal, WorldLink started off by providing store-and-forward e-mail services over a dial-up link to the Internet in the US. In March 1997, WorldLink started providing full Internet access over a dedicated leased-line to the Internet backbone in the US through Teleglobe International.