About Us
Zambala Resort Pvt. Ltd. is a company established in Halesi, Khotang in January 2016. It’s an eco-friendly growing resort that has heralded a new standard of environmental responsibility in the hospitality industry in the Khotang area. We offer open wide-spaced ...
Zambala Resort Pvt. Ltd. is a company established in Halesi, Khotang in January 2016. It’s an eco-friendly growing resort that has heralded a new standard of environmental responsibility in the hospitality industry in the Khotang area. We offer open wide-spaced modern rooms with 24 hours hot and cold water, 24-hour security, internet facilities, locally served food, a friendly environment, and easily viable travel services to and from our resort to different parts of the country.
Guest Relation Officer
Basic Information
- No. of Openings 1
- Job Category Hospitality
- Job Location Khotang
- Job Level Junior Level
- Salary Negotiable
- Education Level Bachelors
- Desired Candidate Both(Female, Male)
- Experience 2 years
- Expiry date 2021-05-01
Job Description
- Review arrival lists to welcome guests.
- Attend to special guests (e.g. VIPs) and answer their inquiries.
- Help prepare welcome folders with collateral (e.g. room service menus, area descriptions).
- Provide information about amenities, area and venues and promote services.
- Anticipate guest needs and build rapport with customers.
- Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages).
- Address customer complaints and escalate to Guest Relations Manager when needed.
- Record information in the logbook daily.
- Ensure compliance with health and quality standards.
Job Specification
- A customer-oriented and professional attitude.
- An outgoing personality.
- Outstanding communication abilities.
- Excellent organizational and time-management skills.
This job has been expired
on 2021-05-01
