Premium Job

About us

Located at the stunning 5 Star Hotel Hotel Shangri-la, Lazimpat, TMCCK Nepal is the first truly international Standard Casino in Nepal.  

Posted On : 2019-09-30 Days Left : Expired
Basic Information
Location> : Kathmandu
No. of vacancy : 2
Experience : Fresher's are encouraged to apply
Job category : Gaming
Job Level : Entry Level
Job Type : Full Time
Salary : Negotiable month
Educational Qualification : Intermediate
Expiry date : 2019-10-09
Job Description
  • Greet and escort guests to the table
  • Maintain an up to date knowledge of products, events, promotions and general information relating to the services offered by the company
  • Maintain current data profile of regular guests in order to ensure that personal preference are met e.g. tables, games, drinks, food, rooms etc.
  • Promptly respond  to guests requests in a considerate, professional and positive manner
  • Maintain excellent relationships with all related departments to run operation smoothly and satisfy guest’s requirements
  • Maintain and establish relationships with premium-valued gaming guests
  • Make special arrangements for various activities and services such as dining, wine, spa, excursions, flowers, private tours, special needs, and other various requests. Follow up to ensure amenities are delivered as specified
  • Work with Casino Cashiers to manage player’s deposit balances and withdrawals, where needed
  • Follow and remain updated on the company’s security/fire/safety procedures
  • Attend divisional and department meetings and trainings as and when scheduled
  • Perform any other duties as assigned by the Management
Job Specification
  • Must have pleasing personality and the ability to handle all kinds of people. 
  • Since our job falls under customer service, it is necessary to have a cheerful disposition, quick reflexes, and a positive attitude. 
  • Proficiency in English and Hindi are must. Knowledge of a common foreign language like Chinese, German, French, or Spanish is an added advantage.