Receptionist
- No. of Openings 1
- Industry Automobile
- Category Front Desk/ Receptionist/ Secretarial
- Location Thasikhel, Lalitpur, Lalitpur District
- Job Level Entry Level
- Salary Nrs. 15k-20k Monthly (Negotiable)
- Education Level Intermediate (+2)
- Desired Candidate Female Only
- Experience Fresher
- Expiry date Apr 02, 2026 (12 days left)
- Skills Computer skills, Organizing Skills, Administrative, Customer Service, Communication and Telephone handling, Management
Job Description
BMW Auto Centre is looking for a customer-focused Front Desk & Billing Executive to manage front desk operations, handle customer inquiries, and prepare accurate VAT invoices. The role requires strong communication skills, basic billing knowledge, and the ability to coordinate with internal teams while ensuring a professional customer experience.
Key Responsibilities:
Greet and assist visitors, clients, and customers in a professional and courteous manner
Prepare and issue VAT bills/invoices accurately using the company system
Maintain proper records of customer transactions and billing data
Handle incoming calls, emails, and walk-in inquiries efficiently
Collect, update, and manage customer data in the database
Conduct regular customer follow-ups regarding services, payments, or feedback
Address customer queries and complaints and provide appropriate solutions
Coordinate with accounts and sales teams for billing and customer-related issues
Ensure front desk area is organized and presentable at all times
Support administrative tasks as assigned by management
Job Specification
VAT Billing Knowledge: Basic understanding of VAT billing/invoicing and accounting procedures
Technical Skills: Proficient in MS Office (Excel, Word) and billing/accounting software
Communication Skills: Strong verbal and written communication in Nepali and English
Customer Handling: Good interpersonal skills with the ability to handle customer queries and complaints professionally
Data Management: Ability to maintain accurate customer records and documentation
Organizational Skills: Good multitasking and time management abilities
Personality: Presentable, polite, and customer-focused attitude
Other Requirements: Ability to work under pressure and coordinate with different departments
