Receptionist

Hima Aus is seeking a friendly, confident, and professional Receptionist to manage front-desk operations and serve as the first point of contact for students, clients, and visitors. The ideal candidate should possess excellent communication skills, a customer-oriented approach, and the ability to handle inquiries, manage student leads, and coordinate counselling appointments efficiently.

Key Responsibilities

• Welcome and assist students, clients, and visitors in a professional and courteous manner.
• Handle incoming phone calls, emails, messages, and social media inquiries.
• Communicate effectively with clients in both English and Nepali.
• Respond to inquiries, provide basic information about company services, and ensure timely follow-ups.
• Identify, record, manage, and follow up on potential student leads.
• Schedule and coordinate appointments and counselling sessions.
• Assist in creating basic social media content, captions, and promotional materials.
• Maintain accurate records of inquiries, client details, and appointments.

• Ensure the reception area remains organized, presentable, and welcoming.
• Excellent verbal and written communication skills in English and Nepali.
• Strong interpersonal, customer service, and relationship-building skills.
• Confident speaking and presentation abilities.
  Professional appearance, positive attitude, and presentable personality.
• Basic computer skills and familiarity with MS Office and social media platforms.
• Ability to manage customer inquiries, maintain records, and handle multiple tasks.
• Prior experience in reception, customer service, or an educational consultancy will be an advantage.