Head of People & Culture

Job Description

About Blys

Imagine a world where you could get the best services and products in wellness delivered to you with the tap of a button. That's what we're building at Blys.

We are on a mission to improve the quality of life and overall happiness for people around the world by providing easy access to wellness & self-care. We bring the best treatments to your door, by seamlessly connecting you to qualified & independent professionals in wellness, fitness and beauty.

This also means empowering self-employed professionals to create flexible, safe and reliable income opportunities for themselves who earn millions of dollars every year through our platform.

With over 50,000 5-star ratings and a community of 150,000 customers, Blys is a leading global booking platform for mobile / in-home wellness services, currently available in Australia, New Zealand, United States and United Kingdom.

Role Overview:

As the Head of People & Culture, you will work closely with senior leadership to attract, retain, and develop top talent while creating a diverse and inclusive work environment. Your goal will be to enhance our company culture to support our continued growth and innovation in the wellness industry.

This is a full-time leadership position located in our office in Kathmandu.

Responsibilities

People Strategy & Leadership

• Develop and execute the overall People & Culture strategy aligned with Blys' business goals and growth plans
• Act as a strategic partner to leadership, providing guidance on organizational design, workforce planning, and scaling teams
• Lead and mentor the HR team, ensuring high performance and continuous development
  
  

Talent Acquisition & Workforce Planning

• Oversee end-to-end recruitment strategy to attract and retain top talent across all functions
• Partner with hiring managers to improve hiring quality, speed, and candidate experience
• Implement workforce planning strategies to support business expansion across regions
  
  

Culture, Engagement & Employee Experience

• Drive initiatives that strengthen company culture, engagement, and employee satisfaction
• Design and implement programs that enhance employee experience across the full lifecycle
• Act as a culture champion, ensuring alignment with Blys' values in all people practices
  
  

Performance Management & Development

• Build and refine performance management frameworks, including goal setting, reviews, and feedback processes
• Identify skill gaps and implement learning & development programs
• Support leadership development and succession planning initiatives
  
  

HR Operations & Compliance

• Oversee core HR operations including onboarding, offboarding, payroll coordination, and HR systems
• Ensure compliance with local labor laws and regulations across all operating regions
• Establish and continuously improve HR policies, processes, and documentation
  
  

Employee Relations & Risk Management

• Manage complex employee relations issues with professionalism and confidentiality
• Provide guidance on conflict resolution, disciplinary actions, and workplace concerns
• Mitigate people-related risks and ensure fair and consistent HR practices
  
  

Data & Analytics

• Use HR data and metrics to drive decision-making and improve people outcomes
• Track key metrics such as retention, engagement, and hiring effectiveness
• Provide regular insights and reports to leadership
  
  

Requirements

• Master's degree in Human Resources, Business Administration, Psychology, or a related field
• Minimum of 7 years of progressive HR experience, with a strong focus on talent management, culture, and employee engagement
• Proven track record of developing and implementing effective HR strategies and programs
• Strong knowledge of employment laws, compliance, and HR best practices
• Exceptional leadership, communication, and stakeholder management skills
• Demonstrated ability to influence and partner with senior leaders
• Experience in organizational development and change management
• Data-driven mindset with strong analytical and problem-solving skills
• Passion for building high-performing teams and a positive workplace culture
• Experience in a fast-paced startup or tech environment is highly preferred
• Proven experience working in an IT or technology company
• Experience supporting or managing a team of 50+ employees
  
  

Benefits

Why you should join Blys:

• Fast-growing and exciting start-up with excellent growth opportunities
• Mission-led company - we want to change the world!
• World-class team - be part of a young and dynamic team of A+ players
• Rewarding work - interesting & challenging problems to solve
• Fun & open culture - we love having fun, learning new things and helping each other excel
• Positive company outlook - well-funded, profitable and growing fast
• Significant influence on company direction and performance - working closely with an experienced team
• Competitive remuneration package
• Balanced work hours
• Five - day work week
• Fun team events including company trips
• A chance to make a real IMPACT on 150,000+ actual customers - your work will change lives!
  
  

Hiring process & next steps:

If this is you, we want to hear from you!

• Apply now with your resume and cover letter (strictly no agencies)
• We're passionate about wanting to attract the very best, which means a rigorous and competitive hiring process
• We aim to find talented team members and work with them for a long time
  
  

Our hiring process is:

• Review of your application
• Initial Interview
• Assessment
• Final Interview
• Offer
• Formalise with a permanent full-time contract and welcome you to Blys