Supervisor
- Industry Other
- Category Other
- Location Heṭauā, Nepal
- Expiry date Mar 22, 2026 (7 days left)
Job Description
A Renowned Company is Looking for Qualified, Smart, and Dynamic Professionals Who Are Flexible to Work in Rotational Shifts.Location - HETAUDA
Key responsibilities.
- Handle incoming and outgoing calls in a professional and courteous manner.
- Respond to customer inquiries and provide accurate information about products or services.
- Resolve customer complaints and escalate complex issues to the supervisor when necessary.
- Maintain proper records of customer interactions in the system.
- Follow company policies, procedures, and call center scripts where applicable.
- Achieve daily and monthly performance targets such as call handling time and customer satisfaction.
- Coordinate with other departments to resolve customer issues efficiently.
- Maintain confidentiality of customer information.
