Operations Manager
- Industry Other
- Category IT&Telecommunication
- Location Kathmandu, Nepal
- Expiry date Mar 28, 2025 (Expired)
Job Description
Job Summary:
The Operation Manager at Yoddha Lab Pvt. Ltd. will be responsible for overseeing daily business operations, ensuring efficiency across departments, and driving organizational growth. This role requires strong leadership, problem-solving skills, and the ability to streamline processes for optimal performance.
Key Responsibilities:
· Develop, implement, and improve operational policies and procedures.
· Monitor and optimize workflow across different departments to enhance productivity.
· Oversee budgeting, resource allocation, and cost control to maximize efficiency.
· Work closely with department heads to ensure smooth interdepartmental coordination.
· Identify and address operational bottlenecks and inefficiencies.
· Ensure compliance with company policies, industry regulations, and legal requirements.
· Supervise and support teams in achieving performance goals.
· Conduct performance evaluations and provide training to enhance operational efficiency.
· Develop strategies to enhance customer satisfaction and service quality.
· Manage vendor relationships and procurement processes.
· Implement technology-driven solutions to improve business operations.
· Generate reports and provide insights to senior management for decision-making.
Requirements:
· Bachelor's or Master's degree in Business Administration, Operations Management, or a related field.
· Proven experience as an Operation Manager or in a similar leadership role.
· Strong understanding of business processes and operational best practices.
· Excellent organizational and problem-solving skills.
· Leadership and team management abilities.
· Proficiency in using business management software and tools.
· Strong analytical, decision-making, and negotiation skills.
· Excellent communication and interpersonal skills.
· Ability to work under pressure and meet deadlines.
Preferred Qualifications:
· Experience in IT, SaaS, or technology-based companies.
· Knowledge of project management methodologies.
· Familiarity with CRM, ERP, and automation tools.
