Client Servicing Manager
- Industry Other
- Category Digital Marketing
- Location Kathmandu, Nepal
- Expiry date Mar 28, 2025 (Expired)
Job Description
• Build and maintain strong client relationships.
• Identify and execute account growth opportunities.
• Implement client retention strategies.
• Meet or exceed revenue targets through upselling and cross-selling.
• Manage financial aspects like budgeting, invoicing, and payments.
• Conduct client briefings and presentations.
• Ensure high-quality, timely service delivery.
• Address and resolve client concerns efficiently.
• Lead and mentor team members.
• Allocate resources for project execution.
• Organize training sessions for teams skill enhancement.
• Track and report account performance metrics.
• Gather client feedback for service improvement.
• Stay updated on market trends.
• Contribute to business development efforts.
• Lead special projects aligning with company goals.
• Drive innovation in client engagement and service delivery.
