Key Account Manager
- Industry Other
- Category Sales/Business Development
- Location Kathmandu, Nepal
- Expiry date Mar 23, 2025 (Expired)
Job Description
Job specification
Bachelors Degree
Minimum 2 to 3 years experience in sales (preferably in ISP, telecommunications, tech based company)
Job description
- Take ownership of building, maintaining, and expanding customer relationships with other key stakeholders, ensuring high customer satisfaction.
- Develop and expand business in the related account to continuously generate revenue and enhance profitability of the company.
- Sales operation of the account by creating business opportunities, delivering E2E and Lead-to-Cash
- Exceed KPI given for the account.
- Handle marketing promotion activities, e.g.; connecting presentation, organization of business activities and to support in brand building and maintain the level of customer satisfaction.
- Resolve the Business related issues, suitable solution resolution and co-ordination with Customer till closure.
- Collect and understand Market information analysis and reporting to the Management.
- Support and co-ordinate with different internal departments e.g.; marketing , project, etc. team to make the solution acceptable to customer.
- Government Bidding process, contract negotiation, project implementation and commercial collection.
- Customer issue resolution and coordination till closure.
- Customer/Competitor/Market information, analysis and reporting.
- Provide essential administrative and operational support to the sales team and maintaining customer relationship.
- Act as a liaison between customers and the sales team, responding to inquiries, resolving issues, and ensuring a high level of customer satisfaction through effective communication and problem-solving.
- Generate and maintain sales reports, including sales forecasts, pipeline analysis, and performance metrics. Use data analysis to provide insights to the sales team and management for informed decision-making
This job has been expired
on 2025-03-23
Share: