Retail Store Manager
- Industry Other
- Category Retail Sales
- Location Kathmandu, Nepal
- Expiry date Mar 20, 2025 (Expired)
Job Description
Job Responsibilities:
> Team Management: Motivate, train, and develop a high-performing sales team to achieve sales targets and provide outstanding customer service.
> Store Operations: Oversee daily store operations, including staff scheduling, inventory management, and maintaining a clean and safe store environment.
> Merchandising: Develop and implement merchandising strategies to create a visually appealing shopping experience, ensuring products are well-displayed and accessible.
> Sales Analysis: Analyze sales data to identify trends, forecast future sales, and take proactive measures to maximize store performance.
> Budget Management: Manage the store’s budget and ensure the efficient use of resources to meet operational goals.
> Customer Service: Address customer inquiries and complaints promptly and professionally to ensure customer satisfaction.
> Policy Adherence: Ensure that all store activities adhere to company policies and procedures, maintaining high operational standards.
> Vendor and Supplier Relations: Maintain strong relationships with vendors and suppliers to ensure timely product availability and store stock levels.
Job requirements:
> Experience: Minimum of 3 years of experience in retail management, with a proven track record of exceeding sales targets.
> Industry Knowledge: Knowledge about makeup and prior experience as a makeup artist is preferred.
> Leadership Skills: Strong leadership, communication, and interpersonal skills to effectively manage and motivate a team.
> Problem Solving: Excellent problem-solving and decision-making skills, with the ability to resolve customer complaints and operational challenges efficiently.
> Multitasking Ability: Ability to prioritize and manage multiple tasks in a fast-paced environment.
> Technical Skills: Proficiency in Microsoft Office Suite and retail management software (experience with retail POS systems is a plus).
> Customer Focused: A passion for providing exceptional customer service and maintaining a high level of customer satisfaction.
