Position: General Manager

Job Description

Tokha Urban Farm offers authentic Continental cuisine using fresh, locally sourced ingredients, emphasizing a farm-to-table experience.

Responsibilities:

Coordinating Operations: 

• Manage both Front of the House (customer-facing) and Back of the House (kitchen) operations. 
• Organize and supervise shifts, ensuring smooth service delivery. 
• Regularly review product quality and explore new vendors. 

Customer Satisfaction: 

• Deliver superior service to maximize customer satisfaction. 
• Respond efficiently and accurately to customer complaints. 

Staff Management: 

• Hire and train staff following company policies. 
• Appraise staff performance and provide feedback. 
• Oversee food preparation and ensure compliance with health and safety regulations. 

Financial Goals:

• Maintain revenue, profitability, and quality targets. 
• Control operational costs and identify measures to reduce waste. 
• Leadership: Lead by example, especially during busy moments. 
• Uphold the restaurant’s good image and suggest improvements. 

 Key Skills Required: 

• Effective communication with staff, suppliers, owners, and customers.
• Relay accurate information to subordinates.
• Build healthy relationships with kitchen staff, waiters, front-of-house teams, suppliers.
• Manage professional interactions.
• Check on customers during dining service.
• Address questions and resolve customer-related issues.
• Minimum of 5 years of experience in related fields, with additional experience in catering management being advantageous.
• Bachelor’s degree in Hotel Management or a related management field.

What we offer:

• Salary: 60,000 Plus (depending on the candidate’s skills).
• Breakfast, dinner and lunch provided once.
• Supportive work environment.

Apply

Interested candidates, please submit your resumes via WhatsApp at 9800740184 or email them to [email protected].