Position: Human Resources Manager (Hot Job)

Job Description

Address customers’ inquiries and complaints through telephone, email, letter, face-to-face. Handle and solve customers’ complaints successfully by investigating their problems thoroughly. Maintain accurate records of discussions or correspondence with customers (that includes customers’ complaints, major problems investigated and other. Records must be reported to Customer Service Manager. Assist  aand coordiante with Customer Service Manager in operating company’s procedure correctly.

Job Specification

• At  least  Masters  degree  with  specialization  in  Human Resources.
• Preferably experience in manufacturing/trading company.
• Fluent in both Nepali and English. 
• Should have good communication skills.
• Should have good knowledge on HR systems.
• Sound knowledge of MS Office.
• Should have patience while dealing with employees.
• Should  be  creative  enough  for  putting  in  place better HR policy.
• Should have outgoing personality with good PR.