Front Desk Officer
- No. of Openings 2
- Industry Education Consultancy
- Category Front Desk/ Receptionist/ Secretarial
- Location Putalisadak, Kathmandu
- Job Level Junior Level
- Education Level Intermediate (+2)
- Desired Candidate Female Only
- Experience Fresher
- Expiry date Jul 25, 2025 (Expired)
- Skills Front Desk Operations, Interpersonal and Communication Skills, Customer Service, Pleasant Personality
Job Description
The Front Desk Officer will be the first point of contact for students, parents, and visitors at the education consultancy. This role is responsible for providing professional customer service, managing front office operations, and supporting administrative tasks to ensure smooth day-to-day functioning of the office.
Key Responsibilities:
Greet and assist students, parents, and visitors in a professional and friendly manner
Answer phone calls, emails, and handle inquiries effectively
Schedule appointments and manage counselors’ calendars
Maintain records of walk-in clients and follow-up status
Ensure the front desk area is organized, clean, and presentable
Provide accurate information about services, programs, and procedures
Coordinate with counselors, documentation team, and other departments
Handle incoming and outgoing mail/courier and deliveries
Support administrative duties including document preparation, printing, scanning, and filing
Maintain office supplies and ensure availability of materials at the reception
Maintain confidentiality of sensitive client information
Assist in event coordination, seminars, or presentations as required
Job Specification
Education: Minimum +2 (Higher Secondary); Bachelor’s degree preferred
Experience: Prior front desk or customer service experience is a plus, but not mandatory
Language Skills: Proficient in spoken and written English and Nepali
Computer Skills: Basic knowledge of MS Office (Word, Excel, Outlook); familiarity with Google Workspace is a plus
Other Requirements:
Pleasant personality with strong communication and interpersonal skills
Good organizational and time-management abilities
Positive attitude and ability to work in a team
Professional appearance and polite demeanor
Willingness to learn and adapt in a fast-paced environment
About Company
In a span of 10 years, we are in a position to proclaim ourselves as one of the best institutes for Education Consultancy in Nepal. We promise students the most study- friendly and congenial environment with the state-of-the-art facilities for study abroad, test preparations, Language courses and other professional training courses.
With the best possible qualified counselors, faculty, staff and state-of-the-art facilities, we are now an indomitable force in the arena of Educational Consultancy. Here, you will find the energy and innovation of a young team coalesced with the experience and expertise of the most revered counselors, instructors and the senior management.
