Operation Head
- Industry Manufacturing
- Category Operations
- Location Chandol, Kathmandu
- Job Level Senior Level
- Salary Nrs. Monthly (Negotiable)
- Education Level Bachelors
- Desired Candidate Both(Female, Male)
- Experience 3 + years
- Expiry date Dec 31, 2025 (Expired)
- Skills Operations Management, Health & Safety, Coordination, Administrative, Reporting, Monitoring, Leadership, Team Management, MS Office Suite, organizational skills
Job Description
The Operation Head is responsible for overseeing and streamlining Momoway’s operational functions, improving productivity, and ensuring timely and high-quality delivery of services. The role requires strong coordination with units and departments to enhance workflow, monitor performance, and maintain consistent service standards. The Operation Head works closely with management to ensure operational excellence and continuous improvement across the organization
Roles and Responsibilities
Operations Management
- Oversee and supervise all day-to-day operational activities across Momo way’s units.
- Develop, implement, and refine workflows, processes, and systems to improve operational productivity.
- Ensure timely, accurate, and high-quality execution of tasks and service delivery.
- Identify operational gaps, conduct root-cause analysis, and implement corrective and preventive actions.
- Maintain strict compliance with company policies, operational SOPs, safety guidelines, and regulatory standards.
- Coordinate operational requirements and updates on a daily, weekly, and monthly basis with all units.
- Monitor service quality and ensure issues are addressed promptly and professionally.
- Facilitate effective communication and coordination among cross-functional teams.
- Apply food safety standards and ensure adherence to HACCP and other relevant compliance frameworks.
- Support operational expansion and business entity development initiatives to strengthen organizational capabilities.
Administrative Oversight
- Manage operational documentation including reports, communication records, and expense logs.
- Ensure proper administrative systems are implemented and maintained across operations.
- Apply strong administrative knowledge to streamline processes and ensure compliance.
- Oversee staff planning, shift scheduling, and labor allocation to maximize efficiency and minimize operational gaps.
- Maintain systematic records that support transparency, audits, and internal reviews.
Financial Coordination & Control
- Coordinate closely with the Finance Department to forecast daily, weekly, and monthly expenditures.
- Support the preparation and maintenance of operational budgets and enforce cost-control practices.
- Utilize financial expertise in budgeting, costing, variance analysis, and financial plan formulation.
- Independently manage finance-related operational tasks when required.
- Track and monitor operational spending to ensure alignment with approved budgets and efficiency targets.
Reporting, Monitoring & Continuous Improvement
- Prepare and submit accurate, timely, and comprehensive reports to the Deputy Managing Director.
- Monitor workflow efficiency and propose solutions for continuous process enhancement.
- Provide regular performance updates, highlight challenges, propose solutions, and track outcomes.
- Analyze operational and performance data to improve productivity and service delivery.
- Encourage a learning and development environment by identifying capability gaps and recommending training interventions.
Leadership & Team Management
- Lead, motivate, and supervise operational teams to achieve organizational and performance goals.
- Foster a positive, collaborative, and accountable work environment.
- Demonstrate strong leadership, professionalism, and work ethics in all interactions.
- Provide guidance, coaching, and support to team members for performance enhancement.
- Promote a culture of continuous improvement, responsibility, and excellence.
Job Specification
- Bachelor’s degree/ Master’s degree required (preferably in Management, Business Administration, or a related field).
- 3–4 years of experience in operations, team leadership, or a similar role.
- Experience in the Food & Beverage industry is plus point.
- Experience in business development, process enhancement, or multidisciplinary operations.
Technical Skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Strong understanding of financial processes including budgeting, formulating financial plan and tracking expenses, costing and inventory management.
- Knowledge of food safety standards and HACCP principles.
Core Competencies
- Strong analytical, organizational, and problem-solving abilities.
- Excellent communication (verbal and written) and interpersonal skills.
- Ability to multitask, prioritize workloads, and perform under pressure.
- High attention to detail with a commitment to timely service delivery.
- Positive attitude, professionalism, leadership qualities, and strong work ethics.
- Learning and development mindset with a focus on continuous improvement.
About Company
Manaram Group is a leading manufacturer and exporter of quality goods and services from Nepal. We began modestly, exporting dog chews (Churpi) and...
Manaram Group is a leading manufacturer and exporter of quality goods and services from Nepal. We began modestly, exporting dog chews (Churpi) and handicrafts to the United States, and today we are proud to be a family of over 350 diverse employees working across 8 enterprises. We are dedicated to supporting Nepal’s agricultural exports by delivering high-quality products rooted in ethical practices and locally sourced ingredients. Driven by our mission to reduce Nepal’s trade deficit, we focus on promoting Nepalese products and services globally, upholding the highest standards of integrity and quality in all we do.
