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Online Sales Officer/Sr. Officer

Full Time

Hulas Steel Industries Limited

Ganabahal, Kathmandu, Kathmandu District Sales/Business Development Nov 01, 2026 (15 days left)

Salary

Not Disclosed

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Job Overview

Openings 2

Industry Manufacturing

Category Sales/Business Development

Job Level Mid Level

Job Type Full Time

Salary Not Disclosed

Education Bachelors

Experience 5 + years

Job Shift Day

Working Hours 9:30 am - 5:30 pm

Gender Both

Vehicle License Required

Vehicle Required Two-wheeler

Required Skills

Ability to manage stress and prioritize tasks effectively Ability to perform under pressure

Job Description

The Online Sales Officer/Sr. Officer will drive sales growth for Hulas Steel Industries Limited through online channels, ensuring consistent lead generation, quotation support, and order follow-up. This role is ideal for experienced candidates who can handle customer inquiries under pressure and convert demand into measurable revenue.

Key Responsibilities

Manage daily online sales activities across relevant e-commerce/lead platforms and digital inquiry sources.
Respond to customer queries, product questions, and order requirements with accurate pricing, availability, and lead-time information.
Prepare and coordinate quotations, proforma invoices, and order documentation for online customers.
Follow up on leads, abandoned enquiries, and pending approvals to improve conversion rates.
Coordinate with production, procurement, and dispatch teams to confirm stock status, timelines, and shipment readiness.
Track sales pipeline performance, customer interactions, and order status using CRM/spreadsheets and reports.
Ensure online customer experience quality by resolving issues and escalating problems to the right internal teams.

Job Specification

Bachelor’s degree in Business Studies, Management, Engineering (preferred), or a related field; additional sales/marketing education is an advantage.
5+ years of experience in online sales, business development, customer order handling, or sales operations within B2B or manufacturing environments.
Ability to manage stress and prioritize tasks effectively—handle multiple customer inquiries, deadlines, and order updates while maintaining accuracy.
Ability to perform under pressure—meet turnaround-time expectations for pricing, quotation, and order follow-up during peak demand.
Proficiency with MS Excel for sales tracking, quotation comparisons, inventory/status tracking, and reporting.
Experience using online sales tools such as CRM platforms, e-commerce dashboards, or ticketing/inquiry management systems.
Familiarity with B2B sales documentation including quotation-to-order workflow (quotation, proforma invoice, order confirmation, dispatch coordination).

Nice to Have

Experience selling steel products, industrial materials, or similar manufacturing goods through digital channels.
Exposure to basic digital marketing activities such as lead handling from ads/social platforms and campaign reporting.
Knowledge of customer relationship processes and complaint resolution workflows in B2B trade.

What We Offer

Opportunity to contribute to a growing manufacturing organization with an online sales focus.
Professional working environment with access to internal support across production, procurement, and dispatch.
Career growth path for capable performers, with increasing responsibility as targets are met.
Training and onboarding support to strengthen product, process, and sales operations knowledge.

Key Responsibilities

Manage daily online sales activities across relevant e-commerce/lead platforms and digital inquiry sources.
Respond to customer queries, product questions, and order requirements with accurate pricing, availability, and lead-time information.
Prepare and coordinate quotations, proforma invoices, and order documentation for online customers.
Follow up on leads, abandoned enquiries, and pending approvals to improve conversion rates.
Coordinate with production, procurement, and dispatch teams to confirm stock status, timelines, and shipment readiness.
Track sales pipeline performance, customer interactions, and order status using CRM/spreadsheets and reports.
Ensure online customer experience quality by resolving issues and escalating problems to the right internal teams.

Bachelor’s degree in Business Studies, Management, Engineering (preferred), or a related field; additional sales/marketing education is an advantage.
5+ years of experience in online sales, business development, customer order handling, or sales operations within B2B or manufacturing environments.
Ability to manage stress and prioritize tasks effectively—handle multiple customer inquiries, deadlines, and order updates while maintaining accuracy.
Ability to perform under pressure—meet turnaround-time expectations for pricing, quotation, and order follow-up during peak demand.
Proficiency with MS Excel for sales tracking, quotation comparisons, inventory/status tracking, and reporting.
Experience using online sales tools such as CRM platforms, e-commerce dashboards, or ticketing/inquiry management systems.
Familiarity with B2B sales documentation including quotation-to-order workflow (quotation, proforma invoice, order confirmation, dispatch coordination).

Nice to Have

Experience selling steel products, industrial materials, or similar manufacturing goods through digital channels.
Exposure to basic digital marketing activities such as lead handling from ads/social platforms and campaign reporting.
Knowledge of customer relationship processes and complaint resolution workflows in B2B trade.

What We Offer

Opportunity to contribute to a growing manufacturing organization with an online sales focus.
Professional working environment with access to internal support across production, procurement, and dispatch.
Career growth path for capable performers, with increasing responsibility as targets are met.
Training and onboarding support to strengthen product, process, and sales operations knowledge.

Apply Now Save Job

Hulas Steel Industries Limited

Manufacturing

Hulas Steel was jointly established in 1981 as a Greenfield venture by Golchha Organisation of Nepal and Comcraft of Switzerland. Golchha Organisation was founded in 1934 A.D. by the dynamic and charismatic chairman, Late Seth Sri Ram Lal Golchha. Since then, the organisation has been at the forefront of industries and commercial development in the country and has pioneered the introduction of technical excellence, professionalism and innovation in all spheres of business. Products and brands developed and nurtured by member companies of the organisation have become trusted household names throughout Nepal.One of the Largest business house in Nepal.Diwakar Golchha Org (DGO) is a leading company in Nepal with a rich history dating back to 1934 AD. Founded by the visionary Mr. Ramlal Golchha, DGO has been at the forefront of manufacturing, trading, and investment for decades, playing a pivotal role in the development of Nepal's economy.Our diverse portfolio encompasses a wide range of products and services including manufacturing, consumer goods, retail, and services, financial services, and real estate, reaching people across all economic and social spectrums. We are committed to providing top-quality products and services that meet the needs of our customers and exceed their expectations.At DGO, we believe in fostering trust, respect, and transparency in all our dealings. We are driven by a passion for innovation and are determined to bring exponential growth to Nepal's industrial sectors. As we look to the future, we are dedicated to promoting and implementing sustainable practices in all our operations, as we work towards a greener and more prosperous Nepal. We strive to be a responsible corporate citizen and contribute to the betterment of the society.