Position: Heavy Equipment/Automotive Service Incharge (Hot Job)
- No. of Openings 1
- Category Automobiles and Parts
- Job Location 26
- Job Level Junior Level
- Salary Negotiable
- Education Level Bachelor Graduates
- Experience Minimum 3 years experience in a related field
- Expiry date Dec 01, 2018 (Expired)
Job Description
- Effectively manages team members, including technicians and advisors, to ensure team objectives and sales goals are being carried out
- Displays extensive working knowledge of industry standards and practices, including product details and company services offered
- Offers exemplary customer service, including maintaining customer relationships and ensuring repeat customers by upselling products and services and taking care of any customer concerns or complaints quickly and professionally
- Assists with or performs administrative tasks
- Develops working knowledge of industry regulations, restrictions, and laws, and ensures service department adheres to all regulations
- Sets up and maintains service desk, including managing service desk team members and evaluating desk efficiency
- Resolves service desk problems and improves current service desk methods to increase productivity and customer service
- Monitors department issues and client complaints to define patterns and work to lessen those recurring issues
- Regularly audits work being done and customer service being provided to ensure all standards are met and that repair work is carried out effectively, correctly, and thoroughly
- Oversees team members performing inspections, preparing reports, and doing repairs; if necessary, carries out these job duties personally to ensure highest quality of work
Job Specification
- Bachelor Graduates
- Minimum 3 years experience in a related field
This job has been expired
on 2018-12-01
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About Company
International Development and Marketing Company (IDMC) Pvt. Ltd. was established in 2001, and an agency house, to represent different products ...
International Development and Marketing Company (IDMC) Pvt. Ltd. was established in 2001, and an agency house, to represent different products and process from all over the world and market in Nepal. We at IDMC are manufactures’ representatives, marketing agents, commission agent, leasion representative of large scale projects, national, international and multilateral.
IDMC is promoted by ANK Construction Co. (P) Ltd, one of the leading civil construction company in Nepal and this is promoted by its current chairman Pravin Dhungana. He has an experience of more then 30 yrs in construction.