Guest Relation Executive
Hotel Barahi Pvt. Ltd.

Position: Guest Relation Executive

  • No. of Openings 1
  • Category Hospitality
  • Location Keshar Mahal, Kathmandu, Kathmandu District
  • Job Level Junior Level
  • Salary Negotiable
  • Education Level Bachelors (Hotel Management)
  • Desired Candidate Female Only
  • Experience 1 + year
  • Expiry date Mar 30, 2023 (Expired)
  • Skills Counseling, Administrative, Analytical, Sales and Marketing, English Typing and Speaking, Team Management, Management
Job Description
  • Welcome guests during check-in and giving a farewell to guest while checkout.
  • Handling guest complaints and concerns in an efficient and timely manner.
  • Overseeing VIP guests, arrivals and departures.
  • Coordinating and multi-tasking job duties in a busy environment.
  • Should possess detailed information about the Hotel, city as well as the competition.
  • Detailed information regarding arrivals and room requirements.
  • Have up to date information on daily room occupancy
  • Providing excellent customer service as per hotel standards.
  • Greeting guests as they enter and exit the hotel.
  • Providing information regarding the Hotel, town attractions, activities etc.
  • Check on VIP reservations, complete their pre-registration formalities.
  • Allocate rooms to all arriving guests.
  • Maintain up-to date information on room rates, current promotions, offers and packages
  • Maintain all guest folios in the manner instructed and type out necessary guest likes and dislikes to the appropriate fields on the profile.
  • Co-ordinate with housekeeping for clearing of rooms.
  • Collect Guest feedback during guest departure along with his likes and dislikes.
  • Perform basic cashier activities as and when required.
  • Maintain guest lockers for safe custody.
  • Ensure that all check-ins and check-outs are handled smoothly without unnecessary delay or discomfort to any guest.
  • Give proper and complete handover to the next shift
  • Should be able to handle all guests without bias or prejudice.
  • Follow the house rules and policies laid down by the management.
Job Specification
  • Education Level: Bachleors
  • Work Experience: 1 year in same post
This job has been expired on 2023-03-30
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About Company
With a history of over 30 years, Barahi Hospitality & Leisure is proud to announce its soon-to-open property in the heart of Kathmandu. Hotel B...

With a history of over 30 years, Barahi Hospitality & Leisure is proud to announce its soon-to-open property in the heart of Kathmandu. Hotel Barahi Kathmandu is looking for enthusiastic, self-motivated individuals for the following posts

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