Front office Manager
Hotel Barahi Pvt. Ltd.

Position: Front office Manager (Premium Job)

  • No. of Openings 1
  • Category Hospitality/Tourism
    (Hospitality)
  • Job Location Kantipath, Kathmandu, Kathmandu District
  • Job Level Senior Level
  • Salary Negotiable
  • Education Level Bachelors (Hotel Management)
  • Desired Candidate Both(Female, Male)
  • Experience 2 + years
  • Expiry date Mar 30, 2023 (Expired)
  • Skills Sales and Marketing, Management , Communication skills
Job Description
  • Trains, cross –trains, and retrains all front office personnel.
  • Participates in the selection of front office personnel.
  • Supervises workload during shifts.
  • Evaluates the job performance if each front office employee.
  • Maintains working relationships and communicate with all departments
  • Verifies that accurate room status information is maintained and properly communicated.
  • Resolves guest problems quickly, efficiently, and courteously.
  • Updates group information. Maintains, monitors, and prepares group requirements. Relays information to appropriate personnel.
  • Reviews and complete credit limit report.
  • Works within the allocated budget for the front office.
  • Receives information from the previous shift manger and passes on pertinent details to the oncoming manager.
  • Enforces all cash-handling, check-cashing, and credit policies.
  • Conducts regularly scheduled meetings of front office personnel.
  • Wears the proper uniform at all times. Requires all front office employees to wear proper uniforms at all times.
  • Upholds the hotel's commitment to hospitality.
  • Prepare performance reports related to front office.
  • Maximize room revenue and occupancy by reviewing status daily.
  • Analyse rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily. Ie flash report, allowance etc.
  • Monitor high balance guest and take appropriate action.
  • Ensure implementation of all hotel policies and house rules.
  • Prepare revenue and occupancy forecasting.
  • Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests managers and other employees.
  • Monitor all V.I.P’s special guests and requests.
  • Review daily front office work and activity reports generated by Night Audit.
  • Review Front office log book and Guest feedback forms on a daily basis.
  • Perform other duties as requested by management
Job Specification

Education level: Bachelors
Experience: 2 years in a same post.

This job has been expired on 2023-03-30
Share:  
About Company
With a history of over 30 years, Barahi Hospitality & Leisure is proud to announce its soon-to-open property in the heart of Kathmandu. Hotel Barahi ...

With a history of over 30 years, Barahi Hospitality & Leisure is proud to announce its soon-to-open property in the heart of Kathmandu. Hotel Barahi Kathmandu is looking for enthusiastic, self-motivated individuals for the following posts

Read More Read Less