Email Manager
- No. of Openings 1
- Category General Mgmt. / Administration
- Location Remote Work
- Job Level Mid Level
- Salary NRS (40K-50K) Monthly
- Education Level Bachelors
- Desired Candidate Both(Female, Male)
- Expiry date Dec 09, 2023 (Expired)
- Vehicle License No
- Skills English Typing and Speaking, Computer skills, Communication skills, Email Handling
Job Description
- Manage all customer enquiries of all restaurants and any incoming requests quickly and efficiently.
- Oversee the junior team to ensure they are working effectively and efficiently.
- In charge of all online booking platforms ensuring they are well-maintained.
- Train, support and guide the team.
- Creating custom templates for responding to email queries
- Handle customer complaints
Job Specification
- Excellent written and oral English
- Detail-oriented and highly organised, capable of managing multiple projects simultaneously
- Good attitude and willingness to listen and learn.
- Handle any challenging situations well under pressure and resolve them professionally.
- Maintain clear communication with different departments
About Company
Hot Stone is a versatile and comprehensive service provider company that caters to a wide array of businesses and individuals. They offer various services through their different divisions, each specializing in a specific industry. Here are the divisions and the services they provide:
Hot Stone Tech: This division focuses on providing technology-related services to businesses and individuals. They offer services such as software development, web design and development, mobile app development, IT consulting, system integration, cybersecurity solutions, and cloud computing services.
Hot Stone Media: The Hot Stone Media division specializes in media-related services. They offer services like graphic design, video production, animation, branding, digital marketing, social media management, content creation, and advertising campaigns.
Hot Stone Fashion: This division caters to the fashion industry, offering a range of services for fashion businesses and individuals. They provide services such as fashion design, clothing manufacturing, sourcing and supply chain management, brand development, fashion marketing, and e-commerce solutions.
Hot Stone Restaurant: The Hot Stone Restaurant division focuses on providing services specifically for the restaurant and hospitality industry. They offer services like restaurant consulting, menu development, staff training, food and beverage procurement, operational management, and marketing strategies tailored for restaurants.
Overall, Hot Stone aims to meet the diverse needs of businesses and individuals across different industries by offering comprehensive services through their specialized divisions.
