Corporate Relationship Officer
- No. of Openings 1
- Industry ISP
- Category Customer Service
- Location New Baneshower
- Job Level Mid Level
- Salary Nrs. 20k-25k Monthly
- Education Level Bachelors
- Desired Candidate Both(Female, Male)
- Experience 2 + years
- Expiry date Jun 04, 2025 (Expired)
- Two/Four Wheeler Require Two-wheeler
- Skills Ability to stay calm under pressure, , Team Work, Client Relationships, Collections, Interpersonal and Communication Skills
Job Description
Job Summary:
The Corporate Relations Officer is responsible for managing and growing corporate client relationships, ensuring timely renewals and payments, and identifying opportunities for upselling broadband and value-added services. The role involves strategic outreach, client retention, account management, and maintaining strong partnerships to support long-term business growth.
Job Specification
Key Responsibilities:
Client Acquisition & Retention
- Identify, approach, and onboard potential corporate clients for broadband and enterprise solutions.
- Ensure consistent client engagement to retain existing accounts and build loyalty.
- Respond to client inquiries, resolve issues, and provide continuous service support.
Agreement Renewal & Documentation
- Track contract expiration dates and initiate timely renewal discussions.
- Ensure agreements are updated, signed, and stored as per compliance standards.
- Coordinate with legal and finance teams for documentation and approvals.
Payment Collection
- Follow up with corporate clients on outstanding payments and ensure timely collection.
- Coordinate with the finance department to manage billing cycles and resolve payment disputes.
- Maintain accurate records of collections and outstanding balances.
Upselling & Cross-Selling
- Identify opportunities to upgrade client plans or offer value-added services (e.g., higher bandwidth, static IP, enterprise solutions).
- Present customized proposals based on evolving client needs and usage patterns.
- Achieve upselling targets as set by management.
Corporate Communication & Relationship Management
- Serve as the primary point of contact for all corporate accounts.
- Develop strong relationships with key decision-makers in client organizations.
- Represent the company at business events, expos, and industry forums.
Reporting & CRM Updates
- Maintain updated records in the CRM system including client profiles, interactions, and deal stages.
- Prepare and share periodic reports on renewals, collections, upselling activities, and client feedback.
About Company
Classic Tech is leading Internet Service providers in Nepal. Established in 2009 , the company has always been working for the benefit of its consumers and the public as well. Classic Tech aims as Best Internet Service Provider In Nepal with services ranging from retail , Soho to corporate packages . The goal of the company is to provide reliable and effective internet facilities to maximum people at absolutely minimum cost. The company entertains more than 3 Lakhs active users and is providing services to the people of 74 districts through its 104 outlets.
Classic Tech has also been one of the most desired and wanted workplaces for job seekers. As we all know the employment situation of the country, Classic Tech has been contributing largely to helping people earn bread for their families. Being one of the largest ISP Companies in the country, Classic Tech provides employment to more than 1500 people.
Classic Tech provides a competitive salary scale and being one of the few private companies to provide SSF facility to its staff is also one of the major reasons, why Classic Tech gets a lot of job applications. The company believes in a fair and transparent hiring policy, by which we mean, providing opportunities to deserving candidates.
Classic Tech has various working departments such as Accounts, Sales, admin, customer service, technical, digital marketing, corporate team, and so on. The company provides jobs to fresher to experience based on the need and vacancies in the company.
Benefits like competitive salary, social security fund, overtime payment, fuel, and maintenance attract motivated and keen job seekers from the market. In today’s corporate and competitive world, finding suitable and motivated employees out of the available lot is like fishing in a large pond. The HR team of the company works tirelessly for providing the best human resources to the company and to provide equal and fair opportunities to deserving candidates.
Classic Tech also believes in keeping hold of its valuable employees and making sure they feel secure sound and cared for by the company whenever they are in need. Organizing refreshment programs, training, and improvement sessions, and paid leave facilities also are the reason why Classic Tech Pvt. Ltd. Is the most searched and desired workplace.
