Position: NOC Assistant

  • No. of Openings 2
  • Industry IT & Telecommunication
  • Category Network/Technology
  • Location Krishnagalli, Patandhoka
  • Job Level Entry Level
  • Salary NRS (20k-25k) Monthly
  • Education Level Bachelors
  • Desired Candidate Male Only
  • Experience 6 months
  • Expiry date Jun 19, 2024 (1 day left)
  • Vehicle License Yes (Preferred)
  • Two/Four Wheeler Require TWO-WHEELER
  • Skills Communication skills, Networking, Network Administration, Network solutions, Customer Service, Multitasking
Job Description
  • Customer call handling and support
  • 24/ 7 NOC Duty Rooster
  • Ticket acknowledgment (Such as service request, incident, or major incident) and escalation to  concerned departments.
  • Provide level 1 client support via call or remotely.
  • Monitoring and tracking customer service issues and reporting.
Job Specification
  • At least Diploma in IT, preferably Bachelor’s degree in  IT. 
  • Previous experience as a NOC Supervisor is preferred but not mandatory.
  • At least 6 months of relevant experience (not mandatory but preferred).
  • Require working in shifts to ensure 24/7 coverage.
About Company
AWT is the First Complete Cloud Service Provider having largest Data Centre in Nepal with single floor space, which is expandable to 15,000 sq feet...

AWT is the First Complete Cloud Service Provider having largest Data Centre in Nepal with single floor space, which is expandable to 15,000 sq feet and backed by its redundant data centers around the world.

AWT is a comprehensive cloud service provider, empowering users to harness the full potential of cloud computing without incurring costly investments in technology or human resources since 2013.

AccessWorld Tech's services are in compliance with international standards, as evidenced by our achievement of three ISO certifications for Quality Management (ISO 9001:2015), Information Technology Service Management (ISO 20000-1:2018), and Information Security Management (ISO 27001:2013).

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