Position: Call Center Executive

  • No. of Openings 7
  • Industry Business Process Outsourcing (BPO)
  • Category University
  • Location Chundevi, Maharajgunj, Kathmandu
  • Job Level Mid Level
  • Salary NRS (20k-25k) Monthly
  • Education Level Bachelors
  • Desired Candidate Female Only
  • Experience Fresher
  • Expiry date Jul 10, 2024 (Expired)
  • Vehicle License No
  • Skills Counseling, English Typing and Speaking, Content writing, Communication skills, Teamwork
Job Description
  • The Call Center Executive handles customer inquiries, resolves issues, and provides information about products and services.
  • This role requires excellent communication skills and the ability to efficiently manage a high volume of calls.
  • Customer Interaction: Answer incoming calls, respond to inquiries, and handle complaints.
  • Identify customer needs and resolve issues.
  • Maintain up-to-date knowledge of products and services.
  • Record customer interactions in the CRM system.
  • Work with team members to ensure a seamless customer experience.

Note:

Working Shift: 11:00 AM to 7:00 PM, Nepali Time.

Job Specification
  • A high school diploma or equivalent and a bachelor's degree are a plus.
  • Customer support or call center experience preferred.
  • Excellent communication, problem-solving abilities, and computer proficiency.
  • Patience, empathy, and reliability; ability to work flexible hours
This job has been expired on 2024-07-10
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About Company
Thakur International & Investment (P) Ltd. branded as “Thakur International” is company which has been registered under the Companies Registrat...

Thakur International & Investment (P) Ltd. branded as “Thakur International” is company which has been registered under the Companies Registration Act, 1956 (No. 1 of 1956), Nepal. The versatility of the company has enabled us to develop multifaceted expertise that has broadened our experience to match the demands of today.

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