Position: Front Office Manager

  • No. of Openings 1
  • Industry Hospitality
  • Category General Mgmt. / Administration
  • Location Khaskarkando, Nepalgunj, Banke District
  • Job Level Senior Level
  • Salary Negotiable
  • Education Level Bachelors
  • Desired Candidate Both(Female, Male)
  • Experience 6 + years
  • Expiry date Apr 12, 2024 (Expired)
  • Vehicle License No
  • Skills Team Management, Teamwork (e.g.: cooperative, supportive), Responsibility (e.g.: reliable, self-disciplined), Leadership, Trustworthiness, Guest service, Guest Relations
Job Description
  • Responsible for overseeing all front desk operations at a hotel, ensuring excellent customer service, maximizing revenue, and maintaining a smooth and efficient check-in and check-out process for guests.
  • First point of contact for guests and is responsible for managing a team of front desk staff.
  • Training and supervising staff, scheduling shifts, and handling any guest complaints or issues that may arise.
  • Responsible for overseeing reservations, managing room assignments, and ensuring that guest information is accurately entered into the hotel's PMS.
  • Responsible for handling billing and payment processing, managing inventory and supplies, and ensuring that the front desk area is clean and organized.
  • Maximizing revenue by upselling room upgrades, promoting hotel amenities, and encouraging guests to participate in membership programs or special promotions.
  • Responsible for managing rates and inventory to ensure that the hotel is always maximizing its revenue potential.
Job Specification
  • A minimum of bachelor's degree in hospitality management or related field.
  • Previous experience in the hospitality sector, preferably in Front Office.
  • Excellent communication and customer service skills.
  • Knowledge of hotel operations, reservations systems, and basic accounting principles.
  • Proficiency in computer software and systems related to front office operations.
This job has been expired on 2024-04-12
About Company
Siddhartha Business Group of Hospitality started with a modest fast food outlet in Tikapur Municipality in Kailali district on 5 February 1998. The...

Siddhartha Business Group of Hospitality started with a modest fast food outlet in Tikapur Municipality in Kailali district on 5 February 1998. The growing popularity of the fast food stall eventually transformed into a multi-facility business hotel named Siddhartha Guest House in 1999. With hard work and team spirit, we now have more than 13 hotels, resorts and restaurants across the nation. Today SGBH has surpassed its services from fooding and lodging under its own banner to establish itself as a prominent hospitality enterprise and have established businesses in hospitality education, hospitality education, hospitality trade, travel and tours, cafes and agriculture. Every member of the SGBH family have relentlessly worked for years to make us what we are today.

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