Sales & Customer Support Executive

We are seeking motivated, hardworking, and customer-oriented individuals from Nepal to join our international Sales & Customer Support Team in Malaysia or Indonesia. The ideal candidates should have good communication skills, a sales-oriented mindset, and the ability to handle customer inquiries and resolve basic issues effectively.

Freshers are welcome to apply, and training and support will be provided.

Key Responsibilities

• Contact potential and existing customers through phone calls and messages.

• Follow up with customers, understand their needs, and promote company services.

• Convert potential leads into sales and achieve monthly sales targets.

• Handle basic customer inquiries and provide appropriate assistance.

• Identify and escalate customer issues, including login difficulties, forgotten passwords, and account-related problems, to the relevant support team.

• Maintain positive relationships with customers and ensure good customer service.

• Prepare and submit daily sales and customer follow-up reports.

• Good communication and interpersonal skills.

• Ability to speak Nepali with basic English communication skills.

• Confidence in making phone calls and interacting with customers.

• Basic computer knowledge and familiarity with digital communication tools.

• Good problem-solving and customer-handling abilities.

• Positive attitude, self-motivation, and willingness to learn.

• Previous experience in sales or customer service will be an advantage.

• Freshers are encouraged to apply.

• Must be willing to relocate and work overseas in Malaysia or Indonesia.

Working Schedule

• First Month: 12 working hours per day.

• From Second Month: 10 working hours per day.

• Days Off: 2 days per month after confirmation.

• Annual Leave: Available after completing one year of service.

• Overtime: Overtime payment as per applicable arrangements.

Working hours, rest days, overtime, and leave entitlements will be subject to applicable employment laws.

Salary & Benefits

• Basic Monthly Salary: USD 500 – 1,400.

• Food Allowance: USD 125 per month.

• Medical Allowance: USD 125 per year.

• Salary increment after confirmation.

• Annual salary increment based on performance (excluding Grade C performance ratings).

• Performance-based rewards and incentives upon achieving sales targets after confirmation.

• Company-sponsored work visa fees.

• Company-provided flight tickets from the home country for approved trips.

• Overtime payment.

• 8 days of sick leave per year, or the applicable statutory minimum if higher.

Why Join Us?

• Opportunity to build an international career.

• Competitive salary and performance-based incentives.

• Training and professional development opportunities.

• Career advancement and growth prospects.

• Supportive and collaborative working environment.