Customer Relationship Specialist (CRS)
- No. of Openings 1
- Industry IT & Telecommunication
- Category Customer Service
- Location Anamnagar, Kathmandu
- Job Level Mid Level
- Education Level Bachelors
- Desired Candidate Female Only
- Experience 2 + years
- Expiry date Jul 06, 2025 (Expired)
- Skills Interpersonal and Communication Skills, Customer Service, Client Relationships, Reporting, Documentation
Job Description
Raise Tech Pvt. Ltd. is looking for a motivated and client-focused Customer Relationship Specialist (CRS) to enhance our customer engagement and conversion process. The CRS will be responsible for maintaining communication with potential and existing clients, providing accurate information, and supporting business growth through effective follow-ups and relationship management.
Key Responsibilities:
- Follow up with both potential and existing customers through calls, emails, and meetings.
- Convince clients to place orders and ensure a seamless sales process.
- Deliver accurate and detailed product/service information to clients.
- Maintain and update client records and databases.
- Prepare and submit weekly and monthly performance and activity reports.
- Coordinate with internal departments to ensure customer satisfaction and timely service delivery.
Job Specification
Education:
- Minimum of a Bachelor’s degree in Business, Marketing, or a related field.
Experience:
- At least 2 years of relevant experience in customer service, client handling, or sales.
Skills and Competencies:
- Strong communication and interpersonal skills.
- Proven ability to follow up and convert leads into customers.
- Excellent reporting and documentation abilities.
- Highly organized with a proactive approach to work.
- Customer-oriented mindset and strong problem-solving skills.
About Company
Raise Tech Pvt. Ltd. is a Nepalese software company powered by information technology that includes software development for all desktop, web and mobile apps platforms. Established in 2019 to steer customers to drive technology efficiency to community with solutions that are innovative, capable and affordable. Our product and services are focuses on:
- Trackingmandu – GPS Vehicle Tracking System
- Invoice Plus for Restaurant Management
- Invoice Plus for Department Store Management
- Invoice Plus for Repair and Service Management
- eCalculo
Raise Tech is a young company in Kathmandu, Nepal. We say “We are Young!” because we’re peopled by young, energetic, curious and committed individuals who are excited on solving business problems, reengineering and develop appropriative solutions. Our team has highly skilled web designers, software engineers and business developers. We believe every solution and service is based on innovation with a strong focus on reviving the software development to bring a brand new approach and broader impact to the industry. Our Vision & Mission is to use our domain experience, mobilize our expertise to provide innovative, high quality and cost effective solutions that bring growth to our customers.
