Customer Service Representative
Insta Cover Solution
Insta Cover Solution


About Us

Insta Cover Solution is an online business located at Koteshwor, is looking for a dynamic candidate to join the team.

Customer Service Representative

Basic Information

  • No. of Openings 10
  • Job Category Marketing / Advertising / Customer Service
  • Job Location Koteshwor, Kathmandu
  • Job Level Entry Level
  • Salary Negotiable
  • Desired Candidate Both(Female, Male)
  • Expiry date 2023-04-07
  • Skills English Typing and Speaking, Communication skills, Computer Skills, Customer Service

Job Description

  • Call foreign clients .
  • Manage large amounts of inbound and outbound calls in a timely manner.
  • Follow communication “scripts” when handling different topics.
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
  • Seize opportunities to upsell products when they arise.
  • Build sustainable relationships and engage customers by taking the extra mile.
  • Keep records of all conversations in our call center database in a comprehensible way.
  • Frequently attend educational seminars to improve knowledge and performance level.
  • Meet personal/team qualitative and quantitative targets

Job Specification

  • Should be fluent in English.
  • Should manage your own transportation.
  • Should be comfortable with the timing.

    Notes :
  • Working Days: 6 days/week (Monday - Saturday).
  • Working Hours : 8.00 PM/ 5:00 AM. including 1 hour break (Non-negotiable).
  • Night Shift Only
This job has been expired on 2023-04-07