Operation Associate

The Operations Assistant will support the Operations Manager in managing day-to-day operational activities, coordinating with branches and departments, following up on pending tasks, and maintaining operational records and reports. The role requires strong coordination, communication, follow-up, and organizational skills to ensure smooth and efficient operations across the organization.

Key Responsibilities

• Assist the Operations Manager in daily operational activities and assigned tasks.
• Coordinate with branches and relevant departments as instructed.
• Follow up on operational tasks, pending issues, orders, and branch requirements.
• Collect and maintain daily operational updates and records.
• Assist in preparing daily/weekly operational reports.
• Support branch visits, inspections, meetings, and operational reviews when required.
• Coordinate with Inventory, Warehouse, Purchase, Retail, Finance, and Logistics teams as necessary.
• Identify and report operational issues to the Operations Manager.
• Assist in implementing company SOPs, processes, and operational improvements.
• Perform other duties assigned by the Operations Manager or Management

Job Specification

Education

• Bachelor’s degree in business administration, Management, Operations, or a related field.
• Candidates with relevant diplomas and experience may also be considered.

Experience

• 1–2 years of experience in operations, administration, coordination, retail, or a related field.
• Freshers with strong coordination and organizational skills may also be considered for an entry-level position.

Required Skills

• Strong communication and interpersonal skills.
• Good coordination and follow-up skills.
• Strong organizational and time-management abilities.
• Ability to prepare and maintain operational reports and records.
• Good problem-solving and decision-making skills.
• Proficiency in MS Office, particularly Excel and Word.
• Ability to coordinate effectively with multiple departments and branches.
• Detail-oriented, proactive, and responsible approach to work.
• Ability to work under pressure and manage multiple tasks simultaneously.

Key Competencies

• Operational Coordination
• Team Collaboration
• Follow-up & Task Management
• Reporting & Documentation
• Problem Solving
• Time Management
• Communication Skills
• Attention to Detail