Service Advisor - Service Engineer
- No. of Openings 1
- Industry Automobile
- Category Adviser/Counseling
- Location kathmandu
- Job Level Mid Level
- Salary Nrs. (30k plus) Monthly (Negotiable)
- Education Level Bachelors
- Desired Candidate Both(Female, Male)
- Experience 2 + years
- Expiry date Dec 01, 2024 (Expired)
- Skills Mechanical Skills, Engineering, Communication skills
Job Description
- Act as the primary point of contact for customers requiring mechanical service or repairs.
- Assess customer needs and determine the scope of mechanical services required.
- Provide accurate cost estimates and timelines for service or repair work.
- Coordinate with service technicians and ensure timely completion of work.
- Communicate service updates and recommendations to customers clearly and professionally.
- Address customer inquiries and concerns regarding service processes and vehicle maintenance.
- Upsell additional services or products based on customer needs and vehicle condition.
- Maintain detailed records of service appointments, customer interactions, and vehicle histories.
- Ensure compliance with safety protocols, quality standards, and company policies.
Job Specification
- Bachelor's degree in Mechanical Engineering.
- 2-3 years of experience as a Service Advisor or in a similar customer-facing role within the automotive or mechanical industry.
- Excellent communication and interpersonal skills.
- Customer-focused with a service-oriented mindset.
- Ability to multitask and work effectively in a fast-paced environment.
- Proficiency in computer applications and software related to service management.
- Willingness to learn and stay updated on automotive industry trends and technologies.
Note: Salary range 30k plus, no bar for experiened and deserving candidates.
This job has been expired
on 2024-12-01
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About Company
Nebula Mobility Pvt. Ltd., the authorized partner of Gogoro in Nepal.
