Front Office Representative
- No. of Openings 1
- Category Telecommunication
- Location 89
- Job Level Entry Level
- Salary As per Company's Policy
- Education Level Bachelor degree will be preferable
- Experience Experience in the similar field will be an advantage
- Expiry date Nov 15, 2016 (Expired)
Job Description
- Managing the Ncell centre and supervise Outsourced manpower.
- Consulting and handling customer complaints.
- Monitoring and maintaining daily reports and coordination with Ncell head office.
- Monitoring daily cash transactions.
- Smooth operations of Front desk customer care.
- Implementation of world class customer service concept in the centre.
- Marketing the product and services as and when required.
Job Specification
- Good listening and communication skills
- Troubleshoot and respond to customers doubt
- Active team player with a charming personality
- Handle multiple task at a time
- Analytical and problem solving skills
- Good knowledge of time management
- Pleasant and friendly manner
About Company
Ncell Pvt. Ltd. has been working in Nepal since 2004 as the first private mobile operator in the country. We are committed to being the best local mobile network for the people living in the country. We provide services of international quality with a local touch. Most of our employees are Nepali and our services are designed to meet the needs of the local society.