Front Desk Officer
- No. of Openings 1
- Industry Healthcare/Hospital
- Category Front Desk/ Receptionist/ Secretarial
- Location Tripureshwor, Kathmandu District
- Job Level Senior Level
- Salary Nrs. Monthly (Negotiable)
- Education Level Bachelors
- Desired Candidate Female Only
- Experience 1 + year
- Expiry date May 12, 2026 (13 days left)
- Skills Front Desk Operations, Communication skills, Team Management, Administrative, Greet and assist customers with inquiries and concerns
Job Description
Prepare and generate bills accurately in accordance with hospital policies and pricing standards
Handle cash, digital payments, and receipts with full accountability and transparency
Ensure proper issuance of invoices, receipts, and payment acknowledgments to patients
Maintain and update daily financial transaction records systematically
Reconcile cash collections at the end of each shift/day to avoid discrepancies
Submit daily financial and billing reports to the concerned department on time
Coordinate with the accounts department for billing issues, adjustments, and reconciliations
Ensure compliance with financial procedures, internal controls, and audit requirements
Handle patient billing queries professionally and resolve discrepancies promptly
Coordinate meetings, manage conference room bookings, and support administrative tasks
Job Specification
Education: minimum of a bachelor's degree preferred
Experience: 1–2 years in front desk, receptionist, or customer service role preferred
Skills:
Strong verbal and written communication skills (English & Nepali)
Good interpersonal and customer handling skills
Basic computer knowledge (MS Office, email handling, record keeping)
Professional appearance and positive attitude
Time management and multitasking ability
Other Requirements:
Ability to work in shifts (if required)
Friendly, polite, and service-oriented personality
Ability to handle pressure and manage multiple visitors efficiently
