Social Media Executive
- Industry Other
- Category Social Media/Customer Support
- Location Kathmandu, Nepal
- Expiry date Apr 12, 2026 (7 days left)
Job Description
Company Description
Né Nepal is a social enterprise founded in 2018, working with over 140 artisans across Nepal to create handcrafted lifestyle products rooted in heritage and design. As a women-led brand, we focus on preserving traditional craft while building sustainable livelihoods and thoughtful, contemporary products.
Office Location - Sanepa
Role Overview
We are looking for a detail-oriented and reliable Social Media & Community Executive to manage the day-to-day operations of our digital platforms. This role is execution-focused and requires someone who is organised, responsive, and comfortable working with tools like Instagram, Meta Ads Manager, and tracking systems.
Key Responsibilities
- Posting & SchedulingUpload and schedule posts, reels, and stories across Instagram and Facebook
- Ensure content goes live on time and is aligned with the brand calendar
- Community ManagementRespond to DMs, comments, and customer queries promptly
- Maintain a friendly, brand-aligned tone of voice
- Flag important conversations or issues to the team
- Query & Order TrackingMaintain a daily log of customer queries, orders, and follow-ups
- Coordinate with internal teams to ensure timely responses and resolution
- Meta Ads Execution
- Set up and monitor basic Meta (Facebook & Instagram) ad campaigns
- Track performance and share weekly updates
- Coordinate with team on creatives and budgets
- Basic ReportingShare weekly summaries of:
- Engagement
- Growth
- Ad performance
- Common customer queries
Who This Role Is For
1–3 years of experience in social media handling or digital marketing
Highly organised and responsive
Comfortable using Instagram, Meta Ads Manager, and Google Sheets
Strong written communication skills
Able to follow systems and processes consistently
Nice to Have (Not Mandatory)
Interest in craft, culture, or design
Familiarity with small brands or D2C businesses
