Front Office Associate
- Industry Other
- Category Education
- Location Jhapa District, Nepal
- Expiry date Mar 29, 2026 (2 days left)
Job Description
Company Description
Vasista Hospitality is a dynamic team of hotel consultants in India and Nepal, offering comprehensive and innovative solutions for the hospitality and hotel industry. With a modern and data-driven approach, we provide expertise for every stage of hotel operations, from initial planning to operational execution. Whether assisting with new properties, connecting hotel owners with operators, or supporting operational enhancements, we are committed to delivering excellence. As one of the youngest consultancy teams in the industry, we prioritize innovation and client success at the core of our services.
Role Description
We are seeking a Front Office Associate for a full-time hybrid role based in Jhapa District, with the flexibility of some remote work. The role includes managing front desk operations, delivering high-quality customer service, handling check-ins and check-outs, and ensuring seamless communication with guests. The ideal candidate will act as the first point of contact for guests and visitors, playing a key role in enhancing their overall experience with the hospitality services.
Qualifications
- Strong skills in Phone Etiquette and Receptionist Duties
- Proficiency in Customer Service and managing Check-in procedures
- Effective Communication skills to interact with guests and colleagues
- Problem-solving abilities and a guest-oriented approach
- Experience in the hospitality industry is a plus
- Ability to adapt in a hybrid work environment
- High school diploma or equivalent; additional education or certifications in hospitality is preferred
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