Support Specialist
- Industry Other
- Category Recruiter
- Location Nepal
- Expiry date Feb 10, 2026 (Expired)
Job Description
We are looking for a Support Specialist to join our team in Nepal. Our company embraces the values of "go tech" and "grow together", focusing on innovative solutions and fostering a collaborative environment where everyone can thrive.
Main responsibilities:
• Providing timely and effective support to customers via various communication channels (email, phone, chat).
• Assisting complex cases in a timely and professional manner.
• Updating customer records and maintaining accurate logs of support interactions.
• Collaborating with the team to ensure high-quality support and customer satisfaction.
Requirements:
• Strong written and verbal skills in Nepali and English.
• A personal laptop or PC with stable internet and power supply (including backup).
• Ability to work in a team and support colleagues.
• Willingness to learn and develop professional skills.
• 6+ months of experience in customer support is a preference.
• A willingness to work flexible shifts, including weekends and holidays.
If you are a proactive and customer-oriented individual looking to start your career in support, we encourage you to apply. Learn more about our values at yango.com/career/values.
*The terms of cooperation with companies of the Yango group or its partners may vary from those indicated on the website; please check with the recruiter for details.
More Jobs
