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Front Office Associate

Industry Other
Category Customer Service
Location Kathmandu, Nepal
Expiry date Feb 10, 2026 (Expired)

Job Description

Company Description

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Role Description

This is a full-time, on-site role for a Front Office Associate located in Kathmandu. The Front Office Associate will be responsible for managing front desk operations, welcoming guests, handling reservations and check-ins, managing phone calls and inquiries, and ensuring a high level of customer service. Additional responsibilities include assisting guests with requests, addressing concerns, and providing information about the hotel's facilities and services.

Qualifications

Proficiency in Phone Etiquette and handling receptionist duties efficiently
Strong Customer Service and Check-in process management skills
Exceptional Communication skills to interact effectively with guests and team members
Ability to multitask and remain calm under pressure
Basic knowledge of office software and hotel reservation systems
Previous experience in hospitality or front office roles is an advantage
High school diploma or equivalent; a degree or certification in Hospitality Management is a plus

This job has been expired on 2026-02-10