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Ticketing Manager

Industry Other
Category Customer Service
Location Lalitpur District, Nepal
Expiry date Feb 10, 2026 (Expired)

Job Description

Company Description

Pagoda Labs is a leading technology solutions provider specializing in managed IT staff services, staff augmentation, and custom software development. With expertise in delivering tailored talent and technology, Pagoda Labs focuses on seamlessly integrating solutions into business operations, enabling scalable growth. Known for its flagship software products like Automotive Dealer Management, Warehouse Management, Clinic Management, and Lubricant Production Management, the company is committed to optimizing efficiency and driving digital transformation. With a customer-centric approach, agile execution, and deep industry expertise, Pagoda Labs helps businesses reduce costs, improve operational efficiency, and achieve accelerated growth.

Role Description

This is a full-time, on-site position based in the Lalitpur District for a Ticketing Manager. The Ticketing Manager will oversee ticket sales and operations for events, manage event ticketing strategies, and ensure smooth customer service during ticket issuance processes. The role includes responsibilities such as developing and implementing ticketing policies, coordinating with event organizers, resolving customer inquiries, and maintaining accurate reporting of ticket sales and inventory. The ideal candidate will also liaise with internal teams to optimize ticketing systems and ensure compliance with company policies.

Qualifications

Proven expertise in Ticket Sales, Ticket Operations, and Event Ticketing
Strong Communication abilities and interpersonal skills
Experience in Customer Service, responding effectively to customer inquiries, and resolving issues
Proficiency in ticketing systems and software tools
Ability to manage time effectively and coordinate with team members and stakeholders
Previous experience in event management or ticketing-related roles is a plus
Bachelor’s degree in Business Administration, Hospitality Management, or a related field is preferred

This job has been expired on 2026-02-10