Tele Sales Executive
- Industry Other
- Category Social Media/Customer Support
- Location Nepal
- Expiry date Jun 01, 2025 (Expired)
Job Description
YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.Would you like to become part of the world's most international company in the world?
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!
YOUR TASKS:
- Work closely with new and existing clients, under supervision, to determine their present and future needs andproposing suitable products and services.
- Maintain call rates to assure contact with assigned customers and act as the main interface between the customer and DHL to ensure optimal level of service is provided at alltimes.
- Understand customer’s objectives, buying criteria and decision-makingprocesses and form long term business relationships in order to leverage revenue from the relationship and promote DHL as a quality supplier with the aim of achieving ‘preferred’ supplier status
- Negotiate price and volume discounts in accordance with DHL policy and liaise with support staff to ensure customer retention and continued business
- Identify and gain new business through follow up referrals/leads and keep abreast of competitor’s salesstrategies.
- Confidently and knowledgeably handle customer complaints while maintaining composure, and take all possible actions to resolve issues to the customers’ expectations without compromising DHL’s position by over-committing to customers
- Exhibits an exceptional degree of ingenuity, creativity, resourcefulness and empathy.
- Analyzes and resolves complex cross-functional issues.
- Well-developed relationship skills and ability to network with multiple levels of an organization and other business units.
- Typically requires Bachelorsin related discipline and/or 2years of experience.
- Position based in Nepal. Nationality must be Nepalese.
- Strong career support in an international environment.
- Great culture and colleagues.
- Multifarious benefit program.
We look forward to receiving your application!
This job has been expired
on 2025-06-01
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